Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Stephanie Verduzco

Dallas,USA

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Receptionist/Client Services

Veterinary Office + Urgent Care
05.2022 - Current
  • Served as the clinic’s primary point of contact for all client interfaces whether it is on the phone or face-to-face
  • Manage appointment check-ins, book new appointments and partner with the team on proper discharge information for: clinic, walk-ins, technician appointments and boarding
  • Understand, communicate and properly scheduled appointments, filled medication, client education and lobby triage by vaccine, wellness, parasite and retail needs to ensure an efficient and productive schedule and daily workflow
  • Assist in triage for urgent care patients


Lab Specimen Processor/Accessioner

Laboratory
12.2023 - 04.2024
  • Received specimens from specimen collectors, clinics, and outer areas.
  • Entered patient demographic and testing information into laboratory information systems.
  • Labeled specimens using labels produced by laboratory information systems.
  • Delivered specimens to the proper laboratory department for analysis.
  • Prepared specimens and requisition forms for delivery to reference labs.
  • Assisted with other data entry information and clerical functions as assigned.
  • Trained new hires.
  • Followed safety protocols while handling hazardous materials.

Lead Teacher

Daycare
08.2021 - 03.2022
  • Deliver safe and efficient child care services to 30 children ranging from 1 year-old to 3 year-old
  • Developed long-lasting relationships and credibility with parents while educating children about the “Frog Street” program, which teaches students about social, cognitive, physical and language skills
  • Maintained accurate records on individual children, including information about activities, meals served, etc. Shared administrative duties, such as contacting parents and creating schedules, with daycare director

Order Puller

12.2020 - 02.2021
  • Responsible for efficiently filling store orders and delivering them to the deliver area in a matter that meets company standards for safety, security and productivity.
  • Worked cooperatively and productively with store management team, such as supervisors and other associates, in order to complete tasks

Education

Associate of Science -

Dallas College
Dallas, TX
02-2026

Associate - Criminal Justice

Dallas College
Dallas, TX
05.2020

Skills

  • Customer service
  • Insurance Verification
  • Knowledge of medical terminology
  • Professionalism and strong work ethic
  • Bilingual: fluent in English and Spanish
  • HIPAA
  • Computer proficiency in Microsoft
  • Teamwork and collaboration
  • Data entry
  • Critical thinking

Certification

CPR Certification

Timeline

Lab Specimen Processor/Accessioner

Laboratory
12.2023 - 04.2024

Receptionist/Client Services

Veterinary Office + Urgent Care
05.2022 - Current

Lead Teacher

Daycare
08.2021 - 03.2022

Order Puller

12.2020 - 02.2021

Associate of Science -

Dallas College

Associate - Criminal Justice

Dallas College

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