Sanquanette Phinisee
Dallas,USA
Summary
Skilled pharmacy professional with proven track record in medication preparation, customer interaction, and inventory management. Known for strong collaboration within healthcare teams and adaptability to meet changing needs. Expertise in pharmaceutical calculations, prescription processing, and maintaining compliance with safety standards. Reliable, results-driven, and focused on delivering high-quality patient care.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
CVS Health
05.2020 - Current
- Facilitated efficient prior authorization processes, enhancing patient access to necessary medications.
- Served as a subject matter expert, providing in-depth knowledge on prior authorization protocols.
- Educated healthcare professionals on navigating complex medical insurance processes effectively.
- Collaborated with insurance providers to expedite authorization timelines and resolve issues promptly.
- Maintained comprehensive documentation of prior authorization requests to ensure compliance and accuracy.
- Assisted pharmacy staff in understanding prior authorization requirements to improve workflow efficiency.
- Provided training sessions for new team members on prior authorization procedures and best practices.
Pharmacy Technician
Chewy
01.2024 - 05.2025
- Ensured accurate prescription fulfillment to meet customer needs efficiently.
- Executed timely pulling and preparing of prescription orders for dispatch.
- Managed packing of prescription orders to ensure safe and secure shipment.
- Performed loading and unloading of shipping containers to maintain inventory flow.
- Maintained organized work environment to support operational efficiency and compliance.
- Collaborated with team members to optimize workflow and enhance productivity.
- Conducted regular inventory checks to ensure stock availability for prescription orders.
Pharmacy Technician
Choice One Staffing Group
05.2019 - 05.2020
- Facilitated prior authorization processes for specialty medications, achieving timely access for patients.
- Collaborated closely with healthcare providers to ensure compliance with insurance guidelines.
- Managed approval and denial communications effectively, minimizing delays in patient care.
- Transitioned from temporary to permanent pharmacy technician role, demonstrating commitment and reliability.
- Maintained accurate documentation of prior authorizations, enhancing operational efficiency within the pharmacy.
- Provided support and education to patients regarding medication access and insurance requirements.
- Assisted in training new pharmacy staff on prior authorization procedures and insurance protocols.
Pharmacy Technician
Walgreens
07.2018 - 05.2019
- Fill prescriptions, stock, inventory, assist customers with picking up prescriptions, adding/changing insurance information.
Education
Certificate - Pharmacy Technician IV/Compounding
Trinu
Arlington, TX04.2023
General Studies - General Studies
Eastfield College
Dallas, TX03.2018
Not obtained - Licensed Vocational Nursing
Dallas Nursing Institute
Dallas, TX10.2007
Skills
- Cash Handling
- Billing
- HIPAA
- Clinical pharmacy experience
- Microsoft Word
- Word
- Customer Service (5 years)
- ICD-10
- Outlook
- Data Entry (1 year)
- Pharmacy
- Intake
- Time Management
- Medical office experience
- Pharmacy technician experience
- Typing
- Microsoft Office
- Medical Terminology
- Inventory
- Order entry
Certification
- Pharmacy Technician License
- Drivers License
- Certified Pharmacy Technician (CPhT) June 2019 to June 2025 PTCB certified and registered with the Texas Board of Pharmacy(#284995)
- IV Certified April 2023 to April 2025 IV, compounding certification through TRINU.
Timeline
Pharmacy Technician
Chewy
01.2024 - 05.2025
Pharmacy Technician
CVS Health
05.2020 - Current
Pharmacy Technician
Choice One Staffing Group
05.2019 - 05.2020
Pharmacy Technician
Walgreens
07.2018 - 05.2019
General Studies - General Studies
Eastfield College
Not obtained - Licensed Vocational Nursing
Dallas Nursing Institute
Certificate - Pharmacy Technician IV/Compounding
Trinu