Heidi Smith
Machias,ME
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level deli position. Ready to help team achieve company goals.
Overview
2025
2025
years of professional experience
Work History
Pharmacy Technician
Machias Family Pharmacy
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Entered and processed patients' prescriptions into internal system.
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
Lead Sales Associate
Dollar General
Machias, ME
12.2022 - Current
- Handled cash register operations and customer transactions to process payments.
- Resolved customer issues promptly, ensuring satisfaction and loyalty.
- Processed and stocked merchandise in accordance with store standards.
- Contributed towards improving overall store ambience by maintaining a clean and organized work environment.
- Performed inventory control procedures to manage stock.
- Maintained store visual standards by setting up window and interior displays to merchandising guidelines.
Crew Member
Napoli McDonalds
Machias, ME
08.2021 - 12.2022
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Education
High School Diploma -
Madawaska High School
Madawaska, ME06.2005
Skills
- Customer Service
- Cleanliness and sanitation
- Honesty and Integrity
- Strong Work Ethic
- Food safety knowledge
- Cleaning and sanitizing
- Safe Food Handling Practices
- Food Preparation
- Safe Food Handling
- Equipment safety
- Organizational abilities
- Food preparations
- Sanitation Practices
- Hospitality service expertise
- Order taking accuracy
- Menu Memorization
- Heavy Lifting
- Proper food handling
- Merchandising displays
- Platter and Tray Preparation
- Cash handling proficiency
- Food Safety Compliance
- POS System Operation
- Product Stocking and Rotation
- Food sales and promotion
- Cross-selling products and services
- Inventory Rotation
- Cash Handling
- Register operations
- Product Rotation
- Product Knowledge
- Cash Register Operation
- Interactive communication skills
- Point of sale operation
- Upselling
- Food Safety Standards
Languages
English, French
Native or Bilingual
Timeline
Lead Sales Associate
Dollar General
12.2022 - Current
Crew Member
Napoli McDonalds
08.2021 - 12.2022
Pharmacy Technician
Machias Family Pharmacy
High School Diploma -
Madawaska High School