Krista Tubman
Clarksville,NH
Summary
Detail-oriented Pharmacy Technician skilled in medication dispensing and inventory management. Ensures patient safety and regulatory compliance while delivering excellent customer service. Utilizes pharmacy management software to streamline operations and foster teamwork.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Maxor National Pharmacy Services, LLC
Staten Island, NY
05.2023 - Current
- Dispensed medications accurately to patients and healthcare providers.
- Maintained optimal inventory levels of pharmaceuticals and supplies, reducing the risk of stockouts and ensuring availability for patient needs.
- Assisted pharmacists in preparing and labeling prescriptions promptly.
- Processed prescription orders using pharmacy management software, ensuring accuracy and compliance with regulations.
- Collaborated with healthcare teams to ensure patient safety and care quality.
- Managed customer inquiries and resolved issues, enhancing patient satisfaction and trust in pharmacy services.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Refilled medication shelves to maintain inventory levels.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Assisted in training new employees on pharmacy procedures.
- Organized work areas so that everything was easily accessible when needed.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Received payment from customers and processed credit card transactions when necessary.
- Interpreted and processed medication orders under supervision of pharmacist.
- Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
- Received and verified daily incoming drug inventories, reported discrepancies, and logged items into inventory system.
- Prepared prescription transfers to other pharmacies.
- Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
- Liaised with pharmacist to measure and prepare medication doses and packaging and label prescriptions.
- Transmitted claims to insurance companies for payment and reconciled EOBs.
- Collaborated with other healthcare professionals such as nurses or physicians regarding drug therapies or treatments for patients.
- Assisted pharmacists in filling prescriptions accurately and efficiently.
- Collaborated with other healthcare professionals to ensure optimal patient care.
- Monitored prescription refill requests and communicated with patients regarding their status.
- Participated in continuing education and training to stay current with pharmacy practices and technology.
- Participated in pharmacy inventory management, including tracking expiration dates and removing outdated medications.
- Provided exceptional customer service, addressing patient questions and concerns with empathy.
- Supported pharmacy operations by answering phone calls and directing queries appropriately.
- Operated cash registers to accept payments from customers.
- Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
- Maintained proper storage and security conditions for drugs.
- Received and stored incoming supplies and informed supervisors of stock needs and shortages.
- Established or maintained medications and other patient profiles.
- Computed charges for medication or equipment dispensed to hospital patients and entered data into computer.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
Shift Lead
Walgreens
Colebrook, NH
06.2021 - 05.2023
- Collected and secured daily deposits for Wells Fargo bank, safeguarding store revenue
- Counted and balanced cash drawers to ensure accurate financial reporting
- Facilitated cash transactions for cashiers, ensuring seamless customer service
- Finalized transactions and secured registers
- Secured store premises after hours
Inventory Specialist
Walgreens
Colebrook, NH
05.2019 - 05.2023
- Conducted inventory counts on products to maintain stock accuracy
- Executed scan outs to ensure accurate stock levels
- Checked in vendors to ensure accurate product availability
- Collaborated with manager to resolve discrepancies in inventory numbers and vendor issues
- Set up planograms
- Implemented price changes to reflect current promotions
Trail Administrator
Pittsburg ridge runners
Pittsburg, NH
02.2020 - 02.2021
- Completed grant applications to secure funding
- Administered payroll for staff
- Compiled time sheets to ensure accurate state reimbursement
- Accounts receivable and payable
- Managed phone communications
- Distributed meeting announcements to keep team informed
- Prepared cash box for food service
Education
Pharmacy Technician - Pharmacy Technician
Ashworth College
Norcross, GA06-2023
Associate's degree - Business Administration
American InterContinental University
Chandler, AZ05.2017
High school diploma - Pittsburg, NH
Pittsburg School
Pittsburg, NH06.1999
Skills
- Insurance reconciliation
- FDA compliance
- Proper labeling
- Drug safety
- Billing support
- Drug storage procedures
- Pharmacy and customer records management
- Updating medication histories
- Medication dispensing
- Workflow optimization
- Troubleshooting malfunctioning equipment
- Aseptic techniques
- Supporting pharmacy operations
- Insurance billing
- Regulatory compliance
- Stocking shelves
- Pharmacy operations
- Drug inventory management
- Medication labels
- Point of sale systems proficiency
- Quality assurance and control
- Secure storage of medications
- Team collaboration
- Insurance verification
- Supply restocking
- Prescription filling
- Interpreting orders
- Order verification
- Patient confidentiality
- HIPAA
- Medicare and medicaid process
- OTC recommendations
- Resolving customer issues
- Processing payments
- Drug inventory control
- FDA and HIPAA compliance
- Proper labeling procedures
- Receiving incoming supplies
- Answering customer questions
- Record preparation
- Pharmaceutical calculations
- Verifying orders
- Operations support
- Healthcare regulations
- FDA drug safety guidelines
- Problem-solving skills
- Labeling prescriptions
- Confidentiality and HIPAA
- Ordering and stocking medications
- Interpreting and processing medication orders
- Operational efficiency
- Accounting control
- Conflict resolution
- Financial reporting
- Accounting software
- Microsoft Office Suite
- PowerPoint
- Sales management
- Time management
- Meeting minutes creation
- Effective communication
- Company event coordination
- Managing multiple projects
- Social media and networks
- Identifying risks
- Digital banking products and services
- Web technologies and services
- Item tagging
- Cycle counting
- Attention to detail
- Inventory counts
- Inventory tracking
- Shipping and receiving support
- Inventory recording
- Order fulfillment
- Merchandising expertise
- Verbal and written communication
- Ordering supplies
- Customer service
- Equipment monitoring
- Vendor management
- Basic math
- Systems and software expertise
- Barcode scanning
- Proper storage protocols
- Inventory reconciliation
- Digital and physical counts
- Discrepancy investigation
- Inventory organization
- Inventory control
- Recording shipments
- Database management
- Heavy lifting
- Shipping and receiving
- Error adjustments
- Reliable and punctual
- Material handling
- MS office
- Requisition orders
- Stocking and organization
- Listening skills
- Training and mentoring
- Hospitality services
- Cash register operation
- Team supervision
- Conflict management
- Order management
- Cash handling
- Cash handling accuracy
- Opening and closing procedures
- Cash counting
- Refunds processing
- Complaint resolution
- Employee engagement
- Staff supervision
- Shift checklists
- Word processing
- Accurate money handling
Personal Information
Authorized To Work: US for any employer
Certification
Certification Pharmacy technician
Timeline
Pharmacy Technician
Maxor National Pharmacy Services, LLC
05.2023 - Current
Shift Lead
Walgreens
06.2021 - 05.2023
Trail Administrator
Pittsburg ridge runners
02.2020 - 02.2021
Inventory Specialist
Walgreens
05.2019 - 05.2023
Pharmacy Technician - Pharmacy Technician
Ashworth College
Associate's degree - Business Administration
American InterContinental University
High school diploma - Pittsburg, NH
Pittsburg School