Stephanie White
Colorado Springs,CO
Summary
Dynamic Store Manager with extensive experience at Dollar Tree Stores, excelling in customer service and team leadership. Proven track record of enhancing sales through innovative merchandising and effective staff training. Skilled in inventory management and problem-solving, consistently achieving high customer satisfaction and operational efficiency.
Overview
12
12
years of professional experience
Work History
Store Manager
Dollar Tree Stores
Sioux City
01.2025 - 02.2026
- Supervised daily operations, ensuring efficient store functionality and employee performance.
- Trained and mentored staff on customer service standards and product knowledge.
- Implemented visual merchandising strategies to enhance product displays and drive sales.
- Managed inventory levels, minimizing stock discrepancies through regular audits.
- Developed staffing schedules, optimizing workforce allocation during peak hours.
- Addressed customer inquiries and resolved issues to maintain high satisfaction levels.
Store Manager
Casey General Store
Sioux City, IA
06.2023 - 06.2024
- Conducted safety and compliance inspections, promoting a secure shopping environment.
- Analyzed sales reports to identify trends, informing strategic decision-making for promotions.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
Store Manager
Dollar General Store
Sioux City, IA
05.2019 - 04.2023
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Approved regular payroll submissions for employees.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Owner
JNS Construction
Sioux City, IA
03.2014 - 11.2019
- Managed daily operations, ensuring project timelines and budgets were consistently met.
- Supervised construction teams, fostering collaboration and maintaining high-quality workmanship.
- Implemented safety protocols, resulting in improved compliance and reduced incident rates on job sites.
- Developed client relationships, enhancing customer satisfaction and driving repeat business opportunities.
- Negotiated contracts with suppliers and subcontractors, ensuring favorable terms and timely delivery of materials.
- Managed day-to-day business operations.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Established foundational processes for business operations.
Education
High School Diploma - General Studies
East High
Sioux City, IA05.2005
Skills
Customer service
Problem-solving
Customer relations
Multitasking and organization
Store operations
Team leadership
Sales expertise
Product merchandising
Payroll management
Timeline
Store Manager
Dollar Tree Stores
01.2025 - 02.2026
Store Manager
Casey General Store
06.2023 - 06.2024
Store Manager
Dollar General Store
05.2019 - 04.2023
Owner
JNS Construction
03.2014 - 11.2019
High School Diploma - General Studies
East High