Dynamic professional with extensive experience as an Independent Insurance Adjuster at Qa Claims, excelling in claim investigation and regulatory compliance. Proven ability in settlement negotiation and conflict resolution, effectively managing complex claims processes while training junior staff to enhance workflow efficiency. Committed to upholding professional ethics and ensuring client satisfaction.
Resilient Correctional Officer skilled in maintaining security and peace in high-stress environments. Known for productivity and efficiency in task completion, managing time effectively to meet all job requirements. Specialized skills include conflict resolution, emergency response coordination, and inmate behavior modification strategies. Excel at communication, empathy, and leadership, crucial for fostering safe correctional facilities.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Independent Insurance Adjuster
Qa Claims
Amarillo, Texas
09.2021 - 07.2025
Investigated insurance claims to assess damages and gather pertinent information.
Documented findings and prepared detailed reports for review and processing.
Communicated with policyholders to clarify claim procedures and requirements.
Collaborated with adjusters to ensure comprehensive evaluation of claims.
Managed complex claims processes while ensuring compliance with company guidelines.
Trained junior staff on best practices in claims management and workflow improvement.
Reviewed documentation for accuracy and adherence to regulatory standards.
Negotiated settlements between claimants and insurers when necessary.
Corrections Officer
Florida Department Of Corrections
Wauchula, Florida
07.2020 - 08.2021
Supervised inmate activities to uphold order and safety within facility.
Conducted regular security checks to ensure compliance with established safety protocols.
Patrolled units, yards, buildings, and inmate property to maintain welfare and security.
Monitored behavior of inmates to identify potential risks or violations of rules.
Enforced facility regulations to promote a safe environment for all individuals.
Participated in training sessions to remain informed on corrections policies and procedures.
Utilized conflict resolution skills to minimize disturbances among inmates.
Responded swiftly to emergency situations within the facility.
Correctional Officer
Kentucky Department of Corrections
La Grange, Kentucky
06.2018 - 07.2019
Supervised inmate activities to uphold order and safety within facility.
Conducted regular security checks to ensure compliance with established safety protocols.
Patrolled units, yards, buildings, and inmate property to maintain welfare and security.
Monitored behavior of inmates to identify potential risks or violations of rules.
Enforced facility regulations to promote a safe environment for all individuals.
Participated in training sessions to remain informed on corrections