Work Preference
Summary
Overview
Work History
Education
Skills
Certification
References
Work Availability
Timeline
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Stephanie Willard

Stephanie Willard

Insurance adjuster
Warrens,WI

Work Preference

Work Type

Full TimeContract Work

Location Preference

On-SiteRemoteHybrid

Important To Me

Career advancementPersonal development programs

Summary

  • Dynamic professional with extensive experience as an Independent Insurance Adjuster at Qa Claims, excelling in claim investigation and regulatory compliance. Proven ability in settlement negotiation and conflict resolution, effectively managing complex claims processes while training junior staff to enhance workflow efficiency. Committed to upholding professional ethics and ensuring client satisfaction.
  • Resilient Correctional Officer skilled in maintaining security and peace in high-stress environments. Known for productivity and efficiency in task completion, managing time effectively to meet all job requirements. Specialized skills include conflict resolution, emergency response coordination, and inmate behavior modification strategies. Excel at communication, empathy, and leadership, crucial for fostering safe correctional facilities.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Independent Insurance Adjuster

Qa Claims
Amarillo, Texas
09.2021 - 07.2025
  • Investigated insurance claims to assess damages and gather pertinent information.
  • Documented findings and prepared detailed reports for review and processing.
  • Communicated with policyholders to clarify claim procedures and requirements.
  • Collaborated with adjusters to ensure comprehensive evaluation of claims.
  • Managed complex claims processes while ensuring compliance with company guidelines.
  • Trained junior staff on best practices in claims management and workflow improvement.
  • Reviewed documentation for accuracy and adherence to regulatory standards.
  • Negotiated settlements between claimants and insurers when necessary.

Corrections Officer

Florida Department Of Corrections
Wauchula, Florida
07.2020 - 08.2021
  • Supervised inmate activities to uphold order and safety within facility.
  • Conducted regular security checks to ensure compliance with established safety protocols.
  • Patrolled units, yards, buildings, and inmate property to maintain welfare and security.
  • Monitored behavior of inmates to identify potential risks or violations of rules.
  • Enforced facility regulations to promote a safe environment for all individuals.
  • Participated in training sessions to remain informed on corrections policies and procedures.
  • Utilized conflict resolution skills to minimize disturbances among inmates.
  • Responded swiftly to emergency situations within the facility.

Correctional Officer

Kentucky Department of Corrections
La Grange, Kentucky
06.2018 - 07.2019


Supervised inmate activities to uphold order and safety within facility.

  • Conducted regular security checks to ensure compliance with established safety protocols.
  • Patrolled units, yards, buildings, and inmate property to maintain welfare and security.
  • Monitored behavior of inmates to identify potential risks or violations of rules.
  • Enforced facility regulations to promote a safe environment for all individuals.
  • Participated in training sessions to remain informed on corrections

Education

GED -

Owent County Adult Ed
Owenton, KY
10-2017

Skills

  • Claim investigation and reporting
  • Regulatory compliance
  • Settlement negotiation
  • Workflow optimization
  • Customer relationship management
  • Risk assessment
  • Conflict resolution
  • Professional ethics
  • Decision making
  • Training and development
  • Inmate supervision
  • Security protocol adherence
  • Emergency response
  • Stress management

Certification

  • Independent adjuster license in 15 states

References

References available upon request.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Independent Insurance Adjuster

Qa Claims
09.2021 - 07.2025

Corrections Officer

Florida Department Of Corrections
07.2020 - 08.2021

Correctional Officer

Kentucky Department of Corrections
06.2018 - 07.2019

GED -

Owent County Adult Ed