Stephanie Williams
Accounting Professional
Panama City,Florida
Summary
Versatile team member offering years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Detail-oriented and knowledgeable within GAAP, Taxation, Cost Accounting, Auditing, Business Law, and Finance. Currently working towards acquiring Quickbooks certification. Eager to contribute to growing company.
Overview
1
1
year of professional experience
7
7
years of post-secondary education
Work History
Instacart Shopper
Maplebear
, CA
11.2021 - Current
- Noted customer special requests, preferences and favorite products in CRM to enhance service and build brand loyalty.
- Drove store revenue by offering customers accessories and related purchases to complete selections.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Server
Longhorn Steakhouse
Fredericksburg, VA
07.2006 - 04.2007
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Billing Support Technician
GEICO
Fredericksburg, VA
01.2006 - 06.2006
- Created home insurance binders to provide evidence of sufficient insurance coverage to customers' lenders or organizations requiring proof of insurance.
- Answered incoming calls from residential and small business customers.
- Updated documentation and produced reports.
- Conducted in-depth product and issue resolution research to address customer concerns.
- Documented transactions and support interactions in system for future reference and addition to knowledge base.
Education
Bachelor of Science - Accounting
Liberty University
Lynchburg, VA 08.2010 - 06.2012
Associate of Arts - General Studies
Germanna Community College
Locust Grove, VA 08.2004 - 08.2006
High School Diploma -
Massaponax High School
Fredericksburg, VA 09.2001 - 06.2004
Skills
Analytical and Critical Thinking
Problem-Solving
Self-Motivated
Flexible and Adaptable
Accurate money handling
Customer Relations
Timeline
Instacart Shopper
Maplebear
11.2021 - Current
Bachelor of Science - Accounting
Liberty University
08.2010 - 06.2012
Server
Longhorn Steakhouse
07.2006 - 04.2007
Billing Support Technician
GEICO
01.2006 - 06.2006
Associate of Arts - General Studies
Germanna Community College
08.2004 - 08.2006
High School Diploma -
Massaponax High School
09.2001 - 06.2004