Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephanie Wilson

Tupelo,MS

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Collections position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

20
20
years of professional experience

Work History

Cosmetologist

Self-employed
02.2003 - Current
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Demonstrated high level of customer service to increase retention and satisfaction.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Answered phone calls and emails to schedule client appointments.
  • Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
  • Processed payments, entering sales in register for prompt customer service.
  • Grew sales with great work ethic, individualized beauty care plans and positive attitude.
  • Product education
  • Book keeping for tax purposes

Avon Sales Representative

Self
07.2017 - 12.2021
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Developed and implemented sales strategies to increase profits.
  • Used customer insights to develop innovative sales strategies to increase sales.
  • Built relationships with customers and community to promote long term business growth.
  • Set and achieved company defined sales goals.
  • Informed customers of promotions to increase sales productivity and volume.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Achieved or exceeded company-defined sales quotas.
  • Attended monthly sales meetings and quarterly sales training.
  • Met existing customers to review current services and expand sales opportunities.
  • Stayed current on company offerings and industry trends.
  • Kept detailed records of daily activities through online customer database.

Education

No Degree - Accounting

Itawamba Community College
Tupelo, MS
2012

Diploma - Cosmetology

KC's School of Hair Design
Pontotoc, MS
10.2002

Skills

  • Product Knowledge
  • Active Listening
  • Problem Solving
  • Communication
  • Creativity
  • Time Management
  • Attention To Detail
  • Social Skills
  • Computer Literacy

Timeline

Avon Sales Representative

Self
07.2017 - 12.2021

Cosmetologist

Self-employed
02.2003 - Current

No Degree - Accounting

Itawamba Community College

Diploma - Cosmetology

KC's School of Hair Design
Stephanie Wilson