Summary
Overview
Work History
Education
Skills
Timeline

Bryanna "Saige" Kicklighter

Jacksonville,FL

Summary

Certified Hairstylist with extensive customer service background. Successful at exceeding salon product sales goals through persuasive client consultations. Motivated by love of aesthetic improvement and desire for customer satisfaction.

Overview

2
2
years of professional experience

Work History

Cosmetologist

Salon B2Y
11.2022 - 01.2023
  • Booked appointments, answered phones, greeted clients, handled payments and created client service tickets.
  • Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
  • Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.
  • Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
  • Created marketing advertisements to increase awareness of services and boost sales.
  • Evaluated client needs and recommended treatments and strategy to achieve desired result, while maintaining hair health.

Cosmetologist, Assistant

Le Reve Hair Salon
11.2022 - 01.2023
  • Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
  • Managed and completed paperwork and overall office administration operations.
  • Greeted guests in with friendliness and professionalism.
  • Provided accurate and effective product solutions to customers and promoted sales.
  • Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.
  • Assisted manager in all aspects of business operations.
  • Booked appointments, answered phones, greeted clients, handled payments and created client service tickets.
  • Worked closely with coworkers to strategically plan for company growth.

Reception, Salon Assistant

Beauty Junkie
09.2022 - 11.2022
  • Prepared and mixed color formulas for clients' hair.
  • Educated clients on how to maintain healthy hair.
  • Helped prepare clients for hair service.
  • Massaged clients' scalp during shampoos.
  • Set appointments for approximately 60+ clients per day.
  • Recorded notes for future reference about customer preferences and services delivered.
  • Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.
  • Processed payments, entering sales in register for prompt customer service.
  • Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Prepared clients for hair cuts and styles with soothing shampoo work.
  • Assisted hair stylists with colorwork by applying base colors and toners.
  • Studied advanced techniques to develop proficiency and better serve customers.
  • Completed basic styles for regular customers by using strong blow-drying and curling abilities.
  • Answered telephone calls to provide information and schedule new appointments.
  • Minimized infection risks by using required solutions and procedures to clean and sanitize tools.

Reception, Salon Assistant

Hair Peace
11.2021 - 11.2022
  • Prepared and mixed color formulas for clients' hair.
  • Educated clients on how to maintain healthy hair.
  • Helped prepare clients for hair service.
  • Massaged clients' scalp during shampoos.
  • Set appointments for approximately [Number] clients per day.
  • Recorded notes for future reference about customer preferences and services delivered.
  • Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Processed payments, entering sales in register for prompt customer service.
  • Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Assisted hairdressers with cutting, coloring and styling hair to maintain salon workflow efficiency.
  • Offered exceptional service and support to walk-in and scheduled customers.
  • Freed up stylists to focus on customers by personally handling basic tasks such as restocking supplies.
  • Prepared clients for hair cuts and styles with soothing shampoo work.
  • Assisted hair stylists with colorwork by applying base colors and toners.
  • Studied advanced techniques to develop proficiency and better serve customers.
  • Completed basic styles for regular customers by using strong blow-drying and curling abilities.
  • Answered telephone calls to provide information and schedule new appointments.
  • Minimized infection risks by using required solutions and procedures to clean and sanitize tools.
  • Helped customers select styles for special events such as prom and formal dances.
  • Consulted with clients on current trends and offered advice on flattering cuts and styles.
  • Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
  • Monitored current trends to understand fashions and better serve customer needs.

Education

GED -

Tishomingo County High School, Iuka, MS
05.2022

Skills

  • Hair Conditioning and Styling
  • Body Hair Removal
  • Payment Processing Expertise
  • Strong Manual Dexterity
  • Customer Preferences
  • Beauty Tool Sanitization
  • Body Mechanics
  • Product Knowledge
  • Client Consultations
  • Color Matching Mastery
  • Male and Female Haircutting Knowledge
  • Product Upselling
  • Product Demonstration
  • Understanding of Body Signals
  • Scalp Massages
  • Range of Motion Improvement
  • Clear Communication
  • Social Skills
  • Hair Style Recommendations
  • Information Updates
  • Beard Trimming
  • Contouring Understanding
  • Special Event Hair Styling
  • Hair Coloring Expertise
  • Natural Nail Care Knowledge
  • Cash Register Operations
  • Client Loyalty Building
  • Memorization Techniques
  • Selling and Upselling
  • Standard Waxing Understanding

Timeline

Cosmetologist - Salon B2Y
11.2022 - 01.2023
Cosmetologist, Assistant - Le Reve Hair Salon
11.2022 - 01.2023
Reception, Salon Assistant - Beauty Junkie
09.2022 - 11.2022
Reception, Salon Assistant - Hair Peace
11.2021 - 11.2022
Tishomingo County High School - GED,
Bryanna "Saige" Kicklighter