Stephanie WinneN
Miami,FL
Summary
I'm seeking for the opportunity to start my career as a stewardess on a private or charter yacht. I feel strongly and passionate in following the yachting industry where I can combine all my skills and outgoing nature. I consider myself a hard worker with the abilities to learn quickly to exceed the expectations from my superiors. My goal is to become extremely knowledgable in every department that consists in working on a yacht to become a highly skilled Chief Stewardess.
Overview
11
11
years of professional experience
Work History
Luxury Fashion Sales Associate
Prada Group
Miami, FL
03.2022 - Current
- Processed transactions efficiently, ensuring accurate pricing and inventory management.
- Conducted personal shopping consultations for high-profile clients, showcasing exclusivity and enhancing brand appeal.
- Achieved sales targets consistently by implementing effective selling strategies and building rapport with clients.
- Handled customer complaints professionally, resolving issues promptly to maintain brand reputation and client satisfaction.
- Attended training sessions regularly to stay current on industry best practices and continually improve performance levels.
- Developed long-lasting client relationships to ensure repeat business and loyalty.
- Provided styling advice based on client preferences, leading to increased confidence in purchasing decisions.
- Boosted sales by providing exceptional customer service and product knowledge in the luxury fashion sector.
- Collaborated with team members to create a positive and high-energy work environment, resulting in improved customer satisfaction.
- Participated in inventory management tasks such as stock replenishment, maintaining optimal product availability for customers at all times.
- Increased overall store revenue by upselling high-end products and suggesting complementary items.
Sales Associate
Nordstrom
04.2016 - 10.2016
- Interface with customers to identify purchasing needs and direct them to the appropriate departments; recommend additional products or cost-effective alternatives to enhance service and satisfaction
- Promote items to increase sales revenues; actualize consultative sales techniques to achieve set sales and store goals
- Educate customers on available product options to meet and exceed customer service experience
- Maintain and organize store displays to enhance product visibility and expedite product location activities
- Investigate and resolve customers complaints or issues to strengthen store reputation and grow customer retention.
Bank Teller
Abanca
04.2015 - 03.2016
- Provided account services to customers by receiving deposits and loan payments
- Check cashing, depositing, transfers, wire transfers
- Issuing negotiable items
- Promotion of the financial institutions products
- Cash advances
- Resolving customers needs.
Administrative
Innova Idiomas
09.2014 - 02.2015
- Direct, manage, and supervise the support services of the organization to facilitate the schools success
- Manage the reception work involving the direction of the office guests, phone coverage and also other important tasks such as data entry, filing and scheduling
- Maintaining communication channels both within the organization and the external community
- Organize meetings and conferences.
Teacher (intern)
Speak Out
01.2014 - 06.2014
- Incorporating a new language to children and young adults
- Prepare students to develop a high english level to be able to succeed in exams such as the Cambridge, Trinity, TOEFL
- Teaching groups with a certain amount of students or have 1 to 1 classes
- Professionals classes, such as preparing students for job interviews, presentations or projects.
Education
Associate Degree - Business, Administration and Finance
Skills
- Ability to identify and solve problems
- Continuous Improvement
- Time management abilities
- Task Prioritization
- Team Collaboration
- Organizational Skills
- Customer service excellence
- Excellent Communication
- Multitasking Abilities
- Attention to Detail
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Luxury Fashion Sales Associate
Prada Group
03.2022 - Current
Sales Associate
Nordstrom
04.2016 - 10.2016
Bank Teller
Abanca
04.2015 - 03.2016
Administrative
Innova Idiomas
09.2014 - 02.2015
Teacher (intern)
Speak Out
01.2014 - 06.2014