Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Stephanie WinneN

Miami,FL

Summary

I'm seeking for the opportunity to start my career as a stewardess on a private or charter yacht. I feel strongly and passionate in following the yachting industry where I can combine all my skills and outgoing nature. I consider myself a hard worker with the abilities to learn quickly to exceed the expectations from my superiors. My goal is to become extremely knowledgable in every department that consists in working on a yacht to become a highly skilled Chief Stewardess.

Overview

11
11
years of professional experience

Work History

Luxury Fashion Sales Associate

Prada Group
Miami, FL
03.2022 - Current
  • Processed transactions efficiently, ensuring accurate pricing and inventory management.
  • Conducted personal shopping consultations for high-profile clients, showcasing exclusivity and enhancing brand appeal.
  • Achieved sales targets consistently by implementing effective selling strategies and building rapport with clients.
  • Handled customer complaints professionally, resolving issues promptly to maintain brand reputation and client satisfaction.
  • Attended training sessions regularly to stay current on industry best practices and continually improve performance levels.
  • Developed long-lasting client relationships to ensure repeat business and loyalty.
  • Provided styling advice based on client preferences, leading to increased confidence in purchasing decisions.
  • Boosted sales by providing exceptional customer service and product knowledge in the luxury fashion sector.
  • Collaborated with team members to create a positive and high-energy work environment, resulting in improved customer satisfaction.
  • Participated in inventory management tasks such as stock replenishment, maintaining optimal product availability for customers at all times.
  • Increased overall store revenue by upselling high-end products and suggesting complementary items.

Sales Associate

Nordstrom
04.2016 - 10.2016
  • Interface with customers to identify purchasing needs and direct them to the appropriate departments; recommend additional products or cost-effective alternatives to enhance service and satisfaction
  • Promote items to increase sales revenues; actualize consultative sales techniques to achieve set sales and store goals
  • Educate customers on available product options to meet and exceed customer service experience
  • Maintain and organize store displays to enhance product visibility and expedite product location activities
  • Investigate and resolve customers complaints or issues to strengthen store reputation and grow customer retention.

Bank Teller

Abanca
04.2015 - 03.2016
  • Provided account services to customers by receiving deposits and loan payments
  • Check cashing, depositing, transfers, wire transfers
  • Issuing negotiable items
  • Promotion of the financial institutions products
  • Cash advances
  • Resolving customers needs.

Administrative

Innova Idiomas
09.2014 - 02.2015
  • Direct, manage, and supervise the support services of the organization to facilitate the schools success
  • Manage the reception work involving the direction of the office guests, phone coverage and also other important tasks such as data entry, filing and scheduling
  • Maintaining communication channels both within the organization and the external community
  • Organize meetings and conferences.

Teacher (intern)

Speak Out
01.2014 - 06.2014
  • Incorporating a new language to children and young adults
  • Prepare students to develop a high english level to be able to succeed in exams such as the Cambridge, Trinity, TOEFL
  • Teaching groups with a certain amount of students or have 1 to 1 classes
  • Professionals classes, such as preparing students for job interviews, presentations or projects.

Education

Associate Degree - Business, Administration and Finance

Skills

  • Ability to identify and solve problems
  • Continuous Improvement
  • Time management abilities
  • Task Prioritization
  • Team Collaboration
  • Organizational Skills
  • Customer service excellence
  • Excellent Communication
  • Multitasking Abilities
  • Attention to Detail

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Luxury Fashion Sales Associate

Prada Group
03.2022 - Current

Sales Associate

Nordstrom
04.2016 - 10.2016

Bank Teller

Abanca
04.2015 - 03.2016

Administrative

Innova Idiomas
09.2014 - 02.2015

Teacher (intern)

Speak Out
01.2014 - 06.2014

Associate Degree - Business, Administration and Finance

Stephanie WinneN