Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Stephanie W. Jarrell

Summary

Detail-oriented Ticket Coordinator with proven expertise in managing ticketing operations for diverse events. Coordinated box office teams, resolved customer issues, and maintained accurate ticket inventories. Delivered improved customer satisfaction and facilitated smooth event execution through effective problem-solving and team collaboration.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Service Ticket Coordinator

Service Ticket Coordinator
Greensboro
06.2019 - 05.2025
  • Oversaw weekly payroll preparation for 13 service technicians, ensuring accurate accounting of all hours, including overtime and expenses.
  • Oversaw weekly payroll preparation for 13 service technicians, ensuring accurate accounting of all hours, including overtime and expenses.
  • Analyzed completed jobs by preparing quotes to determine project profitability.
  • Analyzed completed jobs by preparing quotes to determine project profitability.
  • Reserving, receiving and pricing all materials for jobs.
  • Developed and implemented customer service protocols to ensure quality services were provided in a timely manner.

Certified Paralegal

Clifford, Clendenin, & O'Hale, LLP
12.2008 - 06.2019
  • Prepared attorney for court and filed court documents in clerk's office.
  • Drafted legal documents including motions, briefs, and pleadings for various cases.
  • Conducted legal research to support attorneys in case preparation and strategy development.
  • Managed case files, ensuring all documentation was organized and accessible for team use.

Staff Paralegal

Randolph County
07.2000 - 11.2008
  • Supported Associate County Attorney in managing legal matters for Randolph County Government departments by preparing documents, conducting title searches, drafting correspondence, and performing administrative tasks.
  • Reviewed legal documents for accuracy and compliance with court procedures.
  • Assisted attorneys in preparing for hearings and trials through research and documentation.
  • Managed case files and organized evidence for ongoing legal proceedings.

Tax Paralegal

Randolph County
05.1999 - 07.2000
  • Responsible for collection of overdue ad valorem taxes through the process of tax foreclosure sales, adhering to the NC General Statutes relating to tax foreclosure; including title searches certified mail notification, docketing judgments, proper advertising, issuing executions to taxpayers, updating taxpayer records by researching public records, delivery of recorded deeds and plats to Tax Department for property transfers.
  • Drafted legal documents for court proceedings and client consultations.
  • Assisted attorneys in case preparation and legal research tasks.
  • Managed case files and ensured compliance with local regulations.

Deputy Register of Deeds

Randolph County
07.1997 - 05.1999
  • Registered deeds, deeds of trust, and other legal documents.
  • Filing and indexing UCCs, filing birth, death, & marriage certificates.
  • Filed and indexed plats, assisted public with title searches, scanned and integrated documents into computer system, processed payments for services, and performed various administrative duties to support efficient operations.

Education

Completed - English, Math, Computer courses

Randolph Community College
Asheboro, NC

Graduated -

Asheboro High School
Asheboro, NC

Skills

  • PAYROLL ADMINISTRATION
  • QUOTE ANALYSIS
  • CUSTOMER SERVICE
  • Customer service
  • Excel
  • Microsoft Word
  • Integra software

Certification

Notary Public of Randolph County, 03/17/27

References

Available upon request

Timeline

Service Ticket Coordinator

Service Ticket Coordinator
06.2019 - 05.2025

Certified Paralegal

Clifford, Clendenin, & O'Hale, LLP
12.2008 - 06.2019

Staff Paralegal

Randolph County
07.2000 - 11.2008

Tax Paralegal

Randolph County
05.1999 - 07.2000

Deputy Register of Deeds

Randolph County
07.1997 - 05.1999

Completed - English, Math, Computer courses

Randolph Community College

Graduated -

Asheboro High School
Stephanie W. Jarrell