Stephanie Hoskins-Yapo
Los Banos,CA
Summary
Driven healthcare professional with extensive experience at Sutter Health, excelling in patient care and teamwork. Demonstrated ability to improve patient satisfaction through efficient care coordination and strong organizational skills. Skilled in vital signs monitoring and compassionate support, significantly enhancing the patient experience.
Overview
10
10
years of professional experience
Work History
OB Unit Secretary
Sutter Health
10.2014 - Current
- Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
- Maintained accurate documentation of patient records, contributing to efficient communication among healthcare team members.
- Managed incoming calls and directed to appropriate department.
- Maintained a clean, organized work environment for optimal efficiency in the delivery of patient care services.
- Organized paperwork such as charts and reports for office and patient needs.
- Checking patient vitals and hooking them up to fetal monitor
- Demonstrated strong teamwork skills when working alongside fellow nurses, physicians and other healthcare professionals striving towards common goals centered around providing high-quality care tailored specifically towards meeting individual patient needs as they arise throughout course treatment process.
- setting up sterile delivery tables
- bathing babies
- admitting patient and completing all admission paperwork/charts
- performing newborn hearing screens
- stocking and making up rooms/baby warmers
Birth Certificate Clerk
Sutter Health
01.2020 - Current
- Supported families through the birth certificate application process, providing clear guidance on required documentation and procedures.
- Kept thorough records of processed applications, enabling swift retrieval of information when needed for amendments or corrections.
- Increased customer satisfaction levels by providing responsive and courteous service to parents seeking assistance with obtaining their child''s birth certificate.
Registration Clerk
Sutter Health Rural Health Clinic
06.2018 - 12.2019
- Completed registration paperwork, verifying accurate patient information.
- Answered patient questions and inquiries regarding registration process and documentation.
- Running/imputting patients insurace
- Managed high call volumes while accurately scheduling appointments and directing calls to appropriate departments as needed.
Med/Surg Nurse Assistant
Sutter Health
07.2014 - 07.2016
- Checked patient vitals such as temperature and blood pressure
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety
- Supported patient mobility by transferring them from bed to chair or other locations using proper lifting techniques, reducing the risk of injury for both patients and staff members alike during such activities.
- Maintained accurate documentation of patient records, contributing to efficient communication among healthcare team members.
- Demonstrated strong teamwork skills when working alongside fellow nurse assistants, nurses, physicians and other healthcare professionals striving towards common goals centered around providing high-quality care tailored specifically towards meeting individual patient needs as they arise throughout course treatment process.
- Improved patient care by assisting nurses with daily tasks and providing compassionate support to patients.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Provided emotional support to patients and their families during times of stress or illness, fostering a positive healing environment.
Education
Merced College
Merced, CASkills
- Patient care
- Teamwork orientation
- Vital signs monitoring
- Privacy and confidentiality
- Infection Control
- Staff Assistance
- Compassionate caregiver
- Organizational abilities
- Document Verification
- Typing Speed
- Appointment Scheduling
- Document Scanning
- Customer Service
- Document Preparation
Timeline
Birth Certificate Clerk
Sutter Health
01.2020 - Current
Registration Clerk
Sutter Health Rural Health Clinic
06.2018 - 12.2019
OB Unit Secretary
Sutter Health
10.2014 - Current
Med/Surg Nurse Assistant
Sutter Health
07.2014 - 07.2016
Merced College
Similar Profiles
John RelichJohn Relich
Manager Health & Welfare Consultants, Total Rewards at Sutter HealthManager Health & Welfare Consultants, Total Rewards at Sutter Health
Eduardo LoyaEduardo Loya
Patient Services Representative at Sutter HealthPatient Services Representative at Sutter Health
JonCarlo FillariJonCarlo Fillari
Patient Access Registrar at Sutter HealthPatient Access Registrar at Sutter Health
Clayton PoteetClayton Poteet
Hospice Admissions Nurse at Sutter HealthHospice Admissions Nurse at Sutter Health
Guadalupe Garcia AndradeGuadalupe Garcia Andrade
Senior Sales Associate at AT&T Prime CommunicationsSenior Sales Associate at AT&T Prime Communications