Stephanie Yen
Fort Worth,TX
Summary
Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Motivated with a track record of academic excellence looking for new challenge . Intends to develop professional work experience utilizing excellent communication and time management skills.
Overview
5
5
years of professional experience
Work History
Waitress
Pho Express
Grapevine, TX
01.2019 - 09.2021
- Took orders for food and drinks and delivered them to guests.
- Served alcoholic beverages responsibly in accordance with state laws.
- Checked back with customers throughout meal service to ensure satisfaction.
- Participated in team meetings to discuss new menu items or changes in policy.
- Greeted customers and provided menus.
- Provided accurate change for cash transactions using a cash register system.
- Developed positive relationships with regular customers through friendly conversation.
- Prepared checks accurately and processed payments promptly.
- Assisted other wait staff members in times of heavy customer traffic.
- Answered questions about menu items, ingredients, and pricing.
- Demonstrated knowledge of wine selection, pairings, vintages.
Tax Assistant
Cargo Tax Service
Arlington, Texas
01.2020 - 04.2020
- Assisted in the preparation of tax returns for individuals and businesses.
- Calculated estimated tax payments for small business owners and self-employed individuals.
- Updated client files with new information regarding taxes, exemptions, credits.
- Prepared letters responding to inquiries from the Internal Revenue Service.
- Responded promptly and accurately to taxpayer inquiries about their account status.
- Submitted electronic filings via approved software programs according to established protocols.
- Provided advice on planning strategies to minimize future tax liabilities.
- Monitored processing times for refunds issued by the IRS or other agencies.
Warehouse Worker
FedEx Supply Chain
Coppell, Texas
10.2021 - 05.2024
- Performed cycle counts to maintain accurate inventory records.
- Identified discrepancies between physical count and computer data.
- Verified accuracy of incoming shipments against purchase orders.
- Operated scanners, computers, and other equipment to track orders.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Used scanners to track parcel information, condition or receipt.
- Tagged and wrote identifying information on containers, boxes and cargo.
- Placed bins, carts and containers in convenient locations to assist with loading efficiency.
Education
Associate of Arts - Accounting
Tarrant County College District
Fort Worth, TX05-2023
Skills
- Microsoft Excel
- Cleaning and Organizing
- Barcode scanning
- Attention to Detail
- Order Preparation
- Supply Ordering
Languages
Vietnamese
Native/ Bilingual
Timeline
Warehouse Worker
FedEx Supply Chain
10.2021 - 05.2024
Tax Assistant
Cargo Tax Service
01.2020 - 04.2020
Waitress
Pho Express
01.2019 - 09.2021
Associate of Arts - Accounting
Tarrant County College District
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