Job Search Status
Open to workDesired start date: Immediately
Open To Work
Stephanie Young
Columbus,OH
Work Preference
Summary
Knowledgeable and dedicated Account Receivable professional with extensive experience in Healthcare industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
16
16
years of professional experience
Work History
Billing and Follow Up Rep 1
Mt Carmel /Trinity Home Health
Columbus
07.2019 - Current
- Billed and Followed up on unpaid claims for several states Medicare part A, Commerical and Part B Medicare, Workers Comp and Auto Insurance
- Resolved outstanding balance on higher unpaid claims
- Appeal Medical Necessity claims and obtained prior authorizations
- Reliable Team Member who plays their part as a Team Player
- Worked over 56 claims per day with 100% documentation of quality assurance.
- Trained new staff on protocols, enhancing team performance and service delivery quality.
- Responded to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility, and claims.
Accounts Receivable Coordinator
National Church Residences
Columbus, OH
05.2016 - 12.2018
- Managed Accounts Receivable billing functions for assigned facilities.
- Prepared and billed patient accounts timely and accurately.
- Corrected and appealed claims to determine the method of payment as well billing status.
- Performed patient billing follow up using written and professional communication.
- Submitted paper and electronic claims to various insurance companies as well did follow up on all submitted claims to ensure timely file and to expedite payment of claims.
- Submitted monthly revenue reports to Senior Management.
- Closed my month end books on time with 100% accuracy.
- Managed invoicing processes to ensure timely billing and collections.
- Reconciled accounts receivable discrepancies to maintain financial accuracy.
- Analyzed aging reports to identify and resolve outstanding payments.
- Collaborated with cross-functional teams to enhance cash flow efficiency.
Quality Improvement Specialist
Intermedix
Columbus, Ohio
08.2011 - 09.2016
- Ensured that all staff was appropriately trained to meet the job specific requirements of a Medical Reimbursement Specialist.
- Provided continuous improvement within the quality of clean claim submission.
- Provided weekly and monthly audits to Senior Management on new hire performance.
- Performed Medical Reimbursement Specialist duties when needed or requested of me.
- Received a monthly bonus for quality retention.
- Performed account audits for 20 employees on my team as their team lead.
- Led quality improvement initiatives to enhance patient care processes and outcomes.
- Developed and implemented training programs for staff on quality assurance methodologies.
Medical Reimbursement Specialist
Intermedix
Columbus, OH
08.2011 - 05.2016
- Prepared and billed patient accounts in a timely and accurate manner.
- Worked independently with various insurance companies to determine the method of payment for the patient.
- Process claims, applied payments, for patients who received EMS Ambulatory Transport.
- Prepared refunds and appeals for claims that were paid incorrectly.
- Worked and resolved over 50 accounts per day.
- Reviewed and processed medical claims for accuracy and compliance with regulations.
- Coordinated with healthcare providers to resolve billing discrepancies and ensure timely reimbursement.
- Trained new staff on reimbursement protocols and best practices for optimal performance.
Medical Collections Specialist
Reliant Capital Solutions LLC
Columbus, Ohio
10.2009 - 07.2011
- Worked with various insurance companies to submit paper and electronic claims.
- Contacted patient by written and verbal communication to discuss or offer payment plans on past due accounts.
- Acted as liaison between insurance companies and patients.
- Appealed claims and prepared refunds for claims that paid out incorrectly.
- Managed patient account inquiries, ensuring timely resolution of billing issues.
- Conducted thorough reviews of outstanding accounts to identify trends and discrepancies.
- Collaborated with insurance companies to resolve claims denials and expedite payments.
- Worked to completion over 50 accounts daily.
- Facilitated communication between healthcare providers and patients regarding payment options.
Education
No Degree - Healthcare Administration
Ohio Christian University
1476 Lancaster Pike, Circleville, OH 4311301-2027
Skills
- Support resolution skills
- Business growth and retention
- Revenue generation
- Teamwork and collaboration
- Organizational skills
- Team building
- Process improvement
- Remote office availability
- Quality assurance
- Medical terminology
Accomplishments
- Documented and resolved outstanding balances which led to increase payout from various insurance companies.
Timeline
Billing and Follow Up Rep 1
Mt Carmel /Trinity Home Health
07.2019 - Current
Accounts Receivable Coordinator
National Church Residences
05.2016 - 12.2018
Quality Improvement Specialist
Intermedix
08.2011 - 09.2016
Medical Reimbursement Specialist
Intermedix
08.2011 - 05.2016
Medical Collections Specialist
Reliant Capital Solutions LLC
10.2009 - 07.2011
No Degree - Healthcare Administration
Ohio Christian University