Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephanie Zapior

Walton,WV

Summary

I will help the rgm at a&w to run a great shift I can solve problems I can others when they needed the help I ensure that all the employees neat and clean for there shift I will make sure the customers come first if the have a complaint I will fix it customers r right

Overview

22
22
years of professional experience

Work History

Kitchen Helper

Cooperative Energy
Sibley, IA
05.2022 - Current

I serve customers do dishes clean and sweep and mop the floor do cold case make sandwiches

  • Cleaned and sterilized dishes, countertops and utensils to prevent bacteria growth.

Icing Donuts

Shaughnessy bakery
Sibley, IA
05.2021 - 05.2022

I icing donuts got orders ready when the baker had orders to be picked up from customers sweep the floor cut bread if it was needed

Housekeeper

Prairie View Campus
Sanborn , IA
02.2015 - 03.2018
  • Maintained and organized cleaning supplies stock.
  • Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance.
  • Sanitized and cleaned sinks, mirrors, toilets and showers. Sweep there floors

Shift Manager

Pondarosa steakhouse restaurant
Ashland , OH
11.2003 - 08.2009
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Coached employees on interactions with customers to drive exceptional service.
  • Reviewed completed work to verify consistency, quality and conformance.
  • Managed daily cash intake by counting out registers and tabulating profits.
  • Upheld company standards and compliance requirements for operations.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Helped employees accomplish tasks during peak periods.
  • Resolved customer inquiries and complaints requiring management-level escalation. I sweep and mop floors when needed when we would a customer complaints I would go and talk to them and fix it

Education

High School Diploma -

Timken High School
Canton, OH
06.1995

Skills

  • Proper Food Storage
  • Problem Solving
  • Decision Making
  • Temperature Monitoring
  • Dishwasher Operation
  • Sauce and Dressing Creation
  • Problem-Solving
  • Cleaning and Sanitizing
  • Food Portioning and Packaging
  • Salad Bar and Buffet Maintenance
  • Customer Service
  • Relationship Building
  • Weighing and Measuring
  • Kitchen Staff Support
  • Quality Control
  • Safe Food Handling
  • Food Assembly
  • Flexible and Adaptable
  • Beverage Service
  • Sweeping and Mopping
  • Team Leadership
  • Creative Thinking
  • Food Preparation
  • Work Coordination
  • Cash Register Operation

Timeline

Kitchen Helper

Cooperative Energy
05.2022 - Current

Icing Donuts

Shaughnessy bakery
05.2021 - 05.2022

Housekeeper

Prairie View Campus
02.2015 - 03.2018

Shift Manager

Pondarosa steakhouse restaurant
11.2003 - 08.2009

High School Diploma -

Timken High School
Stephanie Zapior