Stephanie Zentz
Warrendale,PA
Summary
Motivated graduate nurse with a Bachelor of Science in Nursing from Duquesne University. Possesses a strong foundation in patient assessments and emergency care, gained through hands-on experience as a Paramedic in Emergency Medical Services. Proven leadership skills and delivering high-quality emergency medical performance during a 5-year tenure. Demonstrates an unwavering commitment to delivering patient-focused care and treatment, ensuring the highest level of support and attention.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Lieutenant
McCandless-Franklin Park Ambulance Authority
2023.07 - Current
- Improve operational efficiency by streamlining processes and implementing best practices.
- Develop strategic plans to achieve departmental goals, aligning resources and personnel effectively.
- Increase team cohesion with regular communication, fostering a positive work environment.
- Chairperson of the Continuous Quality Improvement (CQI) Committee.
- Chairperson of the Health and Wellness Program.
Paramedic
McCandless-Franklin Park Ambulance Authority
2021.12 - Current
- Deliver advanced cardiac life support (ACLS), basic life support (BLS), and pediatric advanced life support (PALS) under pressure.
- Deliver compassionate care to patients with a variety of medical emergencies, including cardiac arrests, traumas, strokes, and respiratory distress.
- Document patient care accurately using electronic medical records software according to regulatory guidelines for billing purposes and continuous quality improvement initiatives.
- Operate and maintain emergency vehicles and equipment in accordance with safety standard protocols.
- Participate in continuous training and development programs to stay current with advances in medical procedures, protocols, and technologies.
EMT
McCandless-Franklin Park Ambulance Authority
2019.11 - 2021.12
- Responded to emergency medical calls, providing basic life support services in accordance with protocols.
- Assisted paramedics with advanced life support interventions when necessary, acting as an integral part of the emergency response team.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
Certified Nursing Assistant
UPMC Cranberry Place
2017.10 - 2020.02
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
Assistant Varsity Softball Coach
Pine-Richland School District
2017.08 - 2018.06
- Collaborated with coaching staff to design comprehensive practice schedules that prioritized skill development and teamwork.
- Helped players develop skills such as discipline and observation to further enhance team success.
- Assisted head coach in developing game plans, resulting in improved gameplay and overall team success.
Lab Assistant
Marietta College Chemistry Department
2017.01 - 2017.05
- Assisted underclassmen in General Chemistry II with basic lab techniques, underwent laboratory preparations, and graded lab reports and quizzes.
YMCA Camp AIM Counselor
YMCA Of Greater Pittsburgh
2014.06 - 2014.08
- Worked with children of varying age, interest, skill, and developmental levels.
- Assisted campers in setting goals, developing action plans, and monitoring progress towards achievement.
- Maintained accurate documentation of camper interactions, assessments, and progress notes for effective case management.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
Education
Bachelor of Science in Nursing (BSN) -
Duquesne University
Pittsburgh, PA07.2023
Paramedic Certificate -
Indiana University of Pennsylvania
Indiana, PA09.2021
Emergency Medical Technician Course Completion -
Center for Emergency Medicine of Western Pennsylvania
Pittsburgh, PA08.2019
Post-Baccalaureate Pre-Medical and Health Professions Program Certificate -
Duquesne University
Pittsburgh, PA05.2019
Bachelor of Science in Biochemistry -
Marietta College
Marietta, OH05.2017
High School Diploma -
Pine-Richland High School
Gibsonia, PA06.2013
Skills
- Incident Command
- Operational Efficiency
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Quality Assurance
- Team Leadership
- Organizational Skills
- Patient Care
- Emergency Care
Certification
- EMS Instructor Course Completion Certificate, 06/24
- American Heart Association Basic Life Support (CPR and AED), 01/24
- NREMT Paramedic Certification, 02/24
- American Heart Association Pediatric Advanced Life Support (PALS), 04/24
- American Heart Association Advanced Cardiovascular Life Support (ACLS), 04/24
- EMS West Region Leadership Development Academy, 11/23
- International Trauma Life Support (ITLS) Advance Provider, 08/23
- Hazardous Material Awareness Training, 09/23
- Nationally Registered Emergency Medical Technician, 08/19
- Emergency Vehicle Driver Training, 08/19
- Introduction to Incident Command System, ICS-100, 07/19
- Introduction to the National Incident Management System, FEMA IS-700, 07/19
- Nurse Aide Registry, 10/17
Volunteer Experience
- Volunteer, Light of Life Ministry, Pittsburgh, PA, 09/19 - 09/20, Involved in the Women's and Children's Tuesday Evening Program.
- Assistant Coach, Steel City Select Showcase, Warrendale, PA, 08/17 - 07/19, 16U Travel Fastpitch Softball Team.
- Volunteer, UPMC St. Margaret Hospital, Pittsburgh, PA, 05/16 - 08/17, Emergency Department and Physical Therapy Escort.
References
- Norman Prycl, Captain, McCandless-Franklin Park Ambulance Authority, norm.prycl@mfpaa.org, 412-367-5883 ext. 305
- Dr. Adam Frisch, Associate Medical Director at McCandless-Franklin Park Ambulance Authority, UPMC Emergency Medicine Physician, adam.frisch@mfpaa.org, 518-229-3994
Timeline
Lieutenant
McCandless-Franklin Park Ambulance Authority
2023.07 - Current
Paramedic
McCandless-Franklin Park Ambulance Authority
2021.12 - Current
EMT
McCandless-Franklin Park Ambulance Authority
2019.11 - 2021.12
Certified Nursing Assistant
UPMC Cranberry Place
2017.10 - 2020.02
Assistant Varsity Softball Coach
Pine-Richland School District
2017.08 - 2018.06
Lab Assistant
Marietta College Chemistry Department
2017.01 - 2017.05
YMCA Camp AIM Counselor
YMCA Of Greater Pittsburgh
2014.06 - 2014.08
Bachelor of Science in Nursing (BSN) -
Duquesne University
Paramedic Certificate -
Indiana University of Pennsylvania
Emergency Medical Technician Course Completion -
Center for Emergency Medicine of Western Pennsylvania
Post-Baccalaureate Pre-Medical and Health Professions Program Certificate -
Duquesne University
Bachelor of Science in Biochemistry -
Marietta College
High School Diploma -
Pine-Richland High School
- EMS Instructor Course Completion Certificate, 06/24
- American Heart Association Basic Life Support (CPR and AED), 01/24
- NREMT Paramedic Certification, 02/24
- American Heart Association Pediatric Advanced Life Support (PALS), 04/24
- American Heart Association Advanced Cardiovascular Life Support (ACLS), 04/24
- EMS West Region Leadership Development Academy, 11/23
- International Trauma Life Support (ITLS) Advance Provider, 08/23
- Hazardous Material Awareness Training, 09/23
- Nationally Registered Emergency Medical Technician, 08/19
- Emergency Vehicle Driver Training, 08/19
- Introduction to Incident Command System, ICS-100, 07/19
- Introduction to the National Incident Management System, FEMA IS-700, 07/19
- Nurse Aide Registry, 10/17
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