Hi, I’m
Stephanie Ziegler
Hamilton,OH
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
10
years of professional experience
Work History
T.O.P Marketing
Sales Associate / Marketing
09.2024 - 11.2024
Job overview
- Provided customer service by answering questions about products and services.
- Assisted customers with troubleshooting their device issues.
- Organized displays in order to attract more customers into the store.
- Provided after sales support such as setting up email accounts or transferring data from old devices.
- Maintained cleanliness of work area at all times.
- Greeted customers to determine wants or needs.
- Maintained records related to sales for store management.
- Created engaging content for Pinterest, Facebook, and Instagram.
- Troubleshot problems for callers and helped independently resolve common issues.
- Handled high-volume telemarketing operations with expert use of client management software and computer dialing.
- Recorded contact information of customers and potential customers in internal database.
- Built relationships with customers using strong persuasion and active listening skills.
- Set up appointments with interested customers according to schedule availability.
- Utilized sales techniques to build customer interest and close sales.
Little Caesars
Crew Member
06.2024 - 09.2024
Job overview
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Worked well with teammates and accepted coaching from management team.
- Assisted other team members to achieve goals.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Worked front counter, drive-thru and other areas.
- Operated cash register to ring up final bill and process various forms of payment.
- Took orders, prepared meals, and collected payments.
Barrel House On Broadway
Cook
05.2023 - 09.2023
Job overview
- Communicated closely with servers to fully understand special orders for customers.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Tasted, smelled, and pierced food with fork to verify sufficient cooking.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Managed kitchen budget for supplies and labor hours, consistently meeting targets.
- Coordinated checklists to keep kitchen clean, stocked and sanitary.
- Measured and mixed ingredients according to precise recipes for best results.
- Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
- Planned menus for different events, seasons and customer requests.
UPS
Package Handler
10.2016 - 07.2019
Job overview
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Assembled, sealed, and loaded packages into correct trucks.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Followed verbal and written instructions to properly move and ship products.
- Used hand-held scanners and physical logs to accurately track item movements.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
- Assembled pallets and crates for secure transportation of materials.
- Strapped items down over protective padding to secure throughout transportation.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Managed warehouse operations and verified proper shipment procedures.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Moved furniture and boxes using utility dolly and truck ramp.
- Assisted in receiving, stocking and distribution of merchandise.
McDonald's
Crew Member
10.2014 - 11.2016
Job overview
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Worked well with teammates and accepted coaching from management team.
- Assisted other team members to achieve goals.
- Prepared products following restaurant, health, and safety standards and procedures.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Worked front counter, drive-thru and other areas.
- Operated cash register to ring up final bill and process various forms of payment.
- Took orders, prepared meals, and collected payments.
- Stocked shelves to organize aisles in assigned department.
Education
Turpin High School , Cincinnati, OH
05.2012
Skills
- Upselling
- Inventory Control
- Business Development
- Order Processing
- Cash Register Operation
- Flexible Schedule
- Relationship Building
- Meeting deadlines
- Teamwork and Collaboration
- Goal-Oriented
- Problem-Solving
- Cash Handling
- Verbal/written communication
- Excellent people skills
- Listening Skills
- Problem-solving skills
- Multi-tasking strength
- Positive and professional
- Hospitality and accommodation
- Time Management
- Customer Service
- Merchandising knowledge
- Excellent communication skills
Timeline
Sales Associate / Marketing
T.O.P Marketing
09.2024 - 11.2024
Crew Member
Little Caesars
06.2024 - 09.2024
Cook
Barrel House On Broadway
05.2023 - 09.2023
Package Handler
UPS
10.2016 - 07.2019
Crew Member
McDonald's
10.2014 - 11.2016
Turpin High School
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