Hafizullah Safi
Sacramento,California
Summary
Dedicated Sales and Marketing Representative with strong customer service and communication skills. Experienced in generating leads and creating impactful marketing materials. Ready to leverage expertise to enhance customer engagement and drive sales growth.
Overview
2
2
years of professional experience
Work History
Sales and Marketing Representative
T.O.P marketing group
Sacramento, California
11.2024 - Current
- Developed marketing materials to promote client services and products.
- Assisted in organizing promotional events and campaigns for brand awareness.
- Managed social media accounts to engage with customers and boost visibility.
- Collaborated with sales team to ensure alignment on marketing strategies.
- Trained new team members on product knowledge and sales techniques.
- Responded promptly to customer inquiries regarding products or services.
- Created and maintained relationships with customers, vendors, and other stakeholders.
- Generated leads through cold-calling, networking events, and digital campaigns.
- Attended regular training sessions to stay up-to-date on company policies and procedures.
- Maintained accurate records of all sales activities using CRM software.
- Managed online presence through social media channels.
- Prepared reports summarizing sales activity for management review.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Recruited, hired and trained new hires to optimize profitability.
Online Grocery Associate
Walmart
Sacramento, California
10.2023 - 12.2024
- Assisted customers in selecting and ordering grocery items online.
- Processed online orders efficiently and accurately for delivery or pickup.
- Collaborated with team members to ensure proper stock levels and product availability.
- Communicated effectively with customers regarding order updates and inquiries.
- Utilized Walmart's inventory management system to track product availability.
- Resolved customer issues promptly to enhance overall shopping experience.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Communicated with customer to confirm clarity of order, shopped at additional stores if necessary and expedited order transfer to delivery driver.
- Troubleshot any problems or errors that occurred during checkout.
- Researched products and pricing to ensure accuracy of orders.
Education
High School Diploma -
Mira Loma High School
Sacramento, CA06-2023
Skills
- Customer service
- Sales techniques
- Marketing materials
- Social media management
- Event coordination
- Team collaboration
- Leader
- Door-to-door sales
- Negotiation techniques
- Decision-making
- Adaptability and flexibility
- Professionalism
Languages
English
Professional
Persian
Professional
References
References available upon request.
Timeline
Sales and Marketing Representative
T.O.P marketing group
11.2024 - Current
Online Grocery Associate
Walmart
10.2023 - 12.2024
High School Diploma -
Mira Loma High School