Overview
Work History
Education
Skills
Certification
Clinical Experience
Timeline
Generic

Stephanie Ziegler

Overview

1
1
Certification
7
7
years of professional experience

Work History

Associate Licensed Marriage and Family Therapist

Centennial Counseling Center
Yorkville, Illinois
09.2026 - Current

Quality Analyst

PCI
Rockford, IL
08.2023 - Current
  • Composed Annual Product Reviews (APRs) to provide comprehensive insights on product performance and compliance.
  • Interacted with customers to finalize revisions on APRs, ensuring alignment with their feedback and requirements.
  • Compiled product data using Microsoft Excel and Word for accurate reporting and analysis.
  • Collaborated with multiple departments to gather essential data for APR compilation. to receive and compile all necessary data for an APR that cannot be pulled from PCI's information systems
  • Pull product data using various information systems (JDE, MasterControl, Pilgrim)

Store Associate

Torrid
Rockford, IL
08.2021 - Current
  • Greeted torrid customers and provided tailored styling advice to enhance shopping experience.
  • Monitored sales floor to assist customers and ensure timely restocking of merchandise.
  • Answered customer questions and resolved service concerns.
  • Restocked merchandise and kept sales floor organized.
  • Answered telephone calls to inform customers about store offerings and assist with order inquiries.

Graduate Research Assistant

Northern Illinois University
DeKalb, IL
05.2022 - 05.2023
  • Managed clinic communications by answering phones, returning voicemails, collecting client intake information, assigning clients to student therapists, and maintaining client waitlist.
  • Communicated with new students and provided training on clinic policies and therapy expectations.
  • Recorded student hours each month with partnered graduate assistant to support accurate hour tracking.
  • Assisted in preparing COAMFTE accreditation reports by compiling data and documentation under program director's guidance.

Graduate Teaching Assistant

Northern Illinois University
DeKalb, IL
08.2021 - 05.2022
  • Reviewed assignments across multiple classes and provided written feedback for each student.
  • Supported communication with students and faculty through email and video meetings.
  • Tracked weekly hours, submitted hours for approval, and requested work to meet required hour totals.
  • Protected confidentiality for student and faculty records.

Keyholder

Torrid
Rockford, IL
07.2019 - 08.2021
  • Lead associates to complete daily tasks in a timely manner to keep the store clean and presentable.
  • Handled customers' complaints and problems with accommodation and patience.
  • Handled money and logged daily counts or deposits from the store to the bank.
  • Changed store layout once a month in compliance with company expectations.
  • Proactively worked in a team environment to complete tasks in our store setting.

Education

M.S. - Applied Human Development and Family Sciences Specialization in Marriage and Family Therapy

Northern Illinois University
DeKalb, IL
01-2023

B.S. - Psychology, Minor in Counseling

Northern Illinois University
DeKalb, IL
01-2021

Skills

  • Clinical assessment
  • Treatment planning
  • Individual therapy techniques
  • Couples counseling
  • Client intake
  • Progress documentation
  • Patient confidentiality
  • Time management strategies

Certification

  • Associate Licensed Marriage and Family Therapist in Illinois
  • Gottman Level 1 and 2 Certified
  • Prepare/Enrich Certified
  • Mobile crisis response, crisis stabilization, and crisis safety planning completed trainings.

Clinical Experience

Blair Counseling and Mediation, Huntley, IL - Associate Marriage and Family Therapist - October 2023 - August 2024

  • Collaborate with a direct supervisor and other therapist colleagues discussing client needs, therapeutic assessment, and client needs.
  • Conduct assessments to identify diagnosis and client needs using the DSM 5-TR.
  • Adhering to client specific treatment plans, client safety guidelines, and assuring client rights and privacy through a HIPAA integrative approach while working with children, teens, couples, and families.

Barnum Counseling, St Charles, IL - Pre-Licensed Professional - June 2023 - September 2023

  • Create a collaborative treatment plan with each client to ensure individualized treatment goals every 6 months.
  • Create blog posts regarding various mental health ideas and discussions.
  • Attend weekly supervision meetings to discuss client cases and assess approaches.

Sinnissippi Centers Inc, Dixon, IL - MFT Intern, Student Therapist - June 2022 - April 2023

  • Carry out intake procedures using the IM+CANS assessment including a diagnostic assessment and risk assessment.
  • Create a collaborative treatment plan with each client to ensure individualized treatment goals every 6 months.
  • Work closely with a client care team including probation, DCFS, intact, and other mental health professionals to ensure effective rounded clinical treatment is provided.
  • Conduct individual, couple, and family sessions using various theoretical approaches to identify and assist each client with changing and improving their lives.
  • Therapeutic practice with populations including various SES, LGBTQIA+ individuals, blended families, divorced families, organ transplant families, and domestic violence.

Couple and Family Therapy Clinic - Northern Illinois University, DeKalb, IL - Student Therapist - February 2022 - May 2023.

  • Communicate intake procedures including initial session assessment, diagnostic assessment, billing, confidentiality, and limits to confidentiality.
  • Consult with licensed and accredited supervisors within the clinic to develop and assist with my growth as a student therapist.
  • Regularly complete reassessment of client goals to identify treatment progress and treatment effectiveness.
  • Complete weekly notes, communications logs, in a timely manner for supervisor approval.

Timeline

Associate Licensed Marriage and Family Therapist

Centennial Counseling Center
09.2026 - Current

Quality Analyst

PCI
08.2023 - Current

Graduate Research Assistant

Northern Illinois University
05.2022 - 05.2023

Store Associate

Torrid
08.2021 - Current

Graduate Teaching Assistant

Northern Illinois University
08.2021 - 05.2022

Keyholder

Torrid
07.2019 - 08.2021

M.S. - Applied Human Development and Family Sciences Specialization in Marriage and Family Therapy

Northern Illinois University

B.S. - Psychology, Minor in Counseling

Northern Illinois University
Stephanie Ziegler