Stephanie A. Harrison
Bennett,CO
Summary
Highly motivated and results-driven team player with proven sales representative capabilities. Comprehensive experience in account management, focusing on building strong client relationships and driving business growth. Adept at negotiating contracts, resolving client issues, and aligning services with client needs. Demonstrated success in fostering team collaboration and adapting to dynamic environments, with excellent communication and problem-solving skills.
Overview
26
26
years of professional experience
Work History
Senior Account Manager, Inside Sales
Sugarwish
01.2020 - 03.2025
- Managed a portfolio of over 900 accounts, totaling $1.5 million in annual sales. Increased sales revenue by identifying and pursuing new business opportunities
- Negotiated prices, terms of sale, and service agreements. Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Cultivated long-lasting partnerships with clients by consistently exceeding expectations and delivering exceptional service.
- Developed strong relationships with key clients, resulting in increased account retention and growth.
- Expanded client base through targeted prospecting and effective lead generation efforts.
- Effectively resolved escalated client issues in a timely manner while maintaining positive working relationships.
- Boosted client satisfaction by effectively addressing concerns and providing tailored solutions.
- Developed long-lasting client relationships by providing exceptional customer service and support.
Human Resources Manager
Harrison Chiropractic
06.2008 - 06.2021
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Optimized payroll processing procedures for accuracy and timeliness using advanced software solutions.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Recruited top talent to maximize profitability.
- Filed employee paperwork in compliance with state and federal regulations.
- Trained clients on QuickBooks to help make tax management easier.
- Utilized Microsoft Excel, QuickBooks software to manage invoices and payments.
- Established QuickBooks accounting system to reflect accurate financial records.
- Assisted with payroll for an 8-member team by using QuickBooks to record hourly employees' time.
Account Manager, Inside Sales
Newark Electronics
03.1999 - 02.2003
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Managed friendly and professional customer interactions.
- Collaborated with outside sales representatives and marketing to generate leads and close sales.
Education
Bachelor of Arts - English Language And Literature
Western Michigan University
Kalamazoo, MI05.1997
Skills
- Customer Onboarding
- Effective Account Development
- Pipeline Management
- CRM proficiency / Records management
- Proficient in Microsoft Office
- Customer Engagement Development
- Strategic Sales Planning
- Teamwork and Collaboration
- Customer Service
- Strong Time Management Skills
- Effective Communication
- Goal Setting
Timeline
Senior Account Manager, Inside Sales
Sugarwish
01.2020 - 03.2025
Human Resources Manager
Harrison Chiropractic
06.2008 - 06.2021
Account Manager, Inside Sales
Newark Electronics
03.1999 - 02.2003
Bachelor of Arts - English Language And Literature
Western Michigan University
Similar Profiles
Madaline DanksMadaline Danks
Account Manager at SugarwishAccount Manager at Sugarwish
Jennifer LivermoreJennifer Livermore
Account Manager at SugarwishAccount Manager at Sugarwish
Miguel MartinezMiguel Martinez
Superintendent at Summit Sealants and Restoration Inc.Superintendent at Summit Sealants and Restoration Inc.