Senior Compliance Officer with a diverse financial services background spanning 25 plus years. Seeking leadership opportunities and development that will leverage my experience and education.
Overview
25
25
years of professional experience
Work History
Associate/Monitoring & Testing Sr. Officer
JP Morgan Chase & Company
Chicago, IL
10.2023 - Current
Conduct 115 + annual compliance examinations for registered representatives and OSJs throughout the US to measure compliance adherence
Document test results and communicated findings to senior management, facilitating informed decision-making
Resolve exam findings within established deadlines, ensuring compliance and operational integrity
Collaborate with cross-functional teams to streamline operational processes, enhancing workflow efficiency
Senior Auditor (40+ Hours/wk)
KPMG
Chicago, IL
08.2022 - 07.2023
Led Illinois state and real estate audits, coordinating client meetings and maintaining PBC list to ensure thorough review process.
Conducted risk assessments and performed substantive and control testing for various projects to identify potential compliance issues.
Ensured compliance of state programs by managing project plans and collaborating with audit teams to meet regulatory standards.
Senior Auditor (40+ Hours/wk)
Crowe, LLP
Chicago, IL
02.2022 - 06.2022
Promoted to senior auditor in February 2022, assuming expanded responsibilities
Planned and completed work papers, including engagement and management representation letters, to support audit objectives
Coordinated tasks for staff auditors, training and reviewing work papers to enhance audit quality
Facilitated internal and external communications to ensure timely completion of audit tasks and foster stakeholder collaboration
Auditor (40+ Hours/wk)
Crowe, LLP
Chicago, IL
07.2021 - 02.2022
Conducted audits of employee retirement benefit plans for major corporations, universities, and hospitals to ensure adherence to regulatory standards
Performed substantive testing on eligibility, contributions, benefit payments, payroll, and cash liabilities to validate accuracy and compliance
Executed control testing to assess compliance and operational effectiveness, identifying areas for improvement
Facilitated communication both internally and externally to ensure timely audit completion
Auditor (40+ Hours/wk)
Mitchell & Titus
Chicago, IL
04.2019 - 06.2021
Conducted audits of employee retirement benefit plans for major corporations and private companies, ensuring compliance and accuracy of financial reporting.
Conducted substantive testing over eligibility, contributions, benefit payments, payroll, and valuation, cash, liabilities, expenses, inventory, etc.
Executed control testing procedures to evaluate compliance with established protocols, identifying areas for improvement in operational processes.
Facilitated verbal and written communication internally and externally to ensure timely completion of audit tasks
Investment Center Associate II (40 Hours/wk)
JP Morgan Securities, LLC
Chicago, IL
03.2015 - 04.2019
Guided retail brokerage clients with money movements and resolving account-related inquiries, improving client satisfaction
Supported financial advisors in creating managed proposals and facilitating money movements, enhancing service efficiency
Honored with the 5 Keys Service Award for consistent high-quality service in 2016, 2017, and 2018.
Received 4 service awards in 2015, 5 in 2016, 9 in 2017, and 4 in 2018 for outstanding customer service
VP-Financial Advisor (40 Hours/wk)
JP Morgan Securities, LLC
Chicago, IL
09.2011 - 03.2015
Maintained and expanded a 30 plus million-dollar investment book by identifying appropriate solutions and enhancing the overall customer experience
Analyzed and implemented financial solutions for individuals and small businesses, enhancing client satisfaction
Provided mutual fund and annuity investment solutions
Expanded territory from 3 to 6 branches, increasing market presence and client engagement
Developed and managed licensed bankers across 6 bank branches, fostering team collaboration and growth
Proactively resigned in 2015 to pursue a master's degree
Investment Representative (40 Hours/wk)
Fidelity Investments
Chicago, IL
12.2003 - 07.2011
Analyzed, strategized, implemented and monitored financial solutions for individuals and small businesses
Focused on retirement, non-retirement, insurance, and college planning solutions
Accomplishments:
Generated 401k leads resulting in $1 million contract for 70 employees and $3 million lead leading to transfer from Vanguard and new payroll services; ranked top in peer group for Smart Move Campaign and nominated for Shining Star award in fourth quarter
2004: Ranked as #1 IR for the Fidelity Nation Campaign in November Shining Star award for the fourth quarter
2007: Recognized for a major 401k lead
Exceeded 9 of 10 production goals, demonstrating consistent achievement
Customer Service Rep (40 Hours/wk)
Fidelity Investments
Chicago, IL
10.2001 - 12.2003
Processed financial transactions and conducted service-related appointments, enhancing customer satisfaction at one of Chicago's largest branches
Facilitated service transactions, including account openings, registration changes, and inherited accounts, ensuring compliance and customer needs were met
Financial transactions included check deposits as well as international and domestic wires
Promoted to Investment Representative; secured Series 7, 66, and Life Insurance designations; appointed Customer Experience Co-Coordinator to improve client engagement
Education
Masters - Accounting And Financial Management
Keller Graduate School
Chicago, IL
08-2018
Bachelor of Arts - Communications
University of Illinois At Chicago
Chicago, IL
05-2000
Some College (No Degree) - General Studies
Harold Washington College
Chicago, IL
Skills
Compliance officer
Big 4 and Big 10 public accounting experience
CPA review
Microsoft Office, Data Snipper, Alteryx (June 2023)