Stephanie Crumpton

• Optimized office efficiency by creating well-organized filing systems for easy access to essential documents.
• Eliminated errors in financial recordkeeping through careful forecasting and budget administration.
• Maintained confidentiality of sensitive financial information, adhering to company policies and industry best practices.
• Maintained strong working knowledge of relevant accounting principles through ongoing professional development opportunities.
• Collaborated with external auditors to ensure smooth annual audits, addressing inquiries promptly and providing accurate information.
• Conducted thorough monthly reviews of general ledger accounts to identify discrepancies and make necessary adjustments.
• Managed vendor relationships and negotiated contracts to obtain best prices and value for money.
• Matched purchase orders with invoices and recorded necessary information.
• Recorded deposits, reconciled monthly bank accounts and tracked expenses.
• Managed and responded to correspondence and inquiries from customers and vendors.

I was permanent caretaker of my mother when her health rapidly declined due to a number of health reasons. I took care of her from March in 2019 up until her passing on February 12th, 2021.

• Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
• Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
• Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
• Transported individuals to events and activities, medical appointments, and shopping trips.
• Documented detailed daily reports on each client's progress, informing adjustments in care plans when necessary.
• Implemented fall prevention strategies within the home environment by identifying hazards or obstacles that posed risk to patient safety.
• Monitored vital signs regularly, detecting any abnormalities or changes in condition to promptly inform medical professionals.

• Interacted with customers and employees to resolve customer service concerns.
• Delivered exceptional customer service, exceeding member expectations consistently.
• Managed branch sales, customer service, finances and recordkeeping.
• Upheld high standards for customer service and led by example.
• Maintained detailed records of client conversations and customer service.
• Processed payments, entering sales in register for prompt customer service.