Stephanie Gblobehi Koudou Keita

Sales Associate Specialist

Metamorfos Braid

Cypress, TX

05.2015 - Current

Greeted customers and helped with product questions, selections, and purchases.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Helped customers complete purchases, locate items, and join reward programs.
Worked closely with shift manager to solve problems and handle customer concerns.
Balanced and organized cash register by handling cash, counting change, and storing coupons.
Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
Answered questions about store policies and addressed customer concerns.
Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Used POS system to process sales, returns, online orders, and gift card activations.
Maintained clean sales floor and straightened and faced merchandise.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Managed cash register after end of shift to balance and record accurate transactions.
Developed professional relationships with customers to increase loyalty, retention and rapport.
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Built customer loyalty and retention by delivering excellent shopping experiences.