Stephanie Ingraham

• Trained over 10 new nurses in proper techniques, care standards, operational procedures, and safety protocols.
• Oversaw delivery of care for patients on medical-surgical unit, providing direct care, delegating nursing assignments and supervising team comprised of nurses, LPNs, technicians, and unit clerks.
• Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.

• Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
• Provided direct patient care, stabilized patients, and determined next course of action. Managed over 5 patients per shift.
• Contributed substantially to successful department JCAHO accreditation by consistently operating to highest standards of care.

• Supervised, directed, and motivated high-quality performance from nursing staff of over a 100 employees.
• Developed and implemented quality improvement initiatives to provide best possible patient care and identify and address areas of concern.
• Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.

• Conducted rounds with medical staff to promote improved understanding between patients, nursing staff and medical staff to support continued quality of communication and care.
• Relieved external units such as outpatient IV therapy, pre- and post-operatives, PACU and recovery, dialysis, labor, delivery, recovery and postpartum with skilled nursing services.
• Performed triage on incoming patients and determined severity of injuries and illnesses.
• Educated family members and caregivers on patient care instructions.

• Educated patients and families on dialysis side effects.
• Provided each chronic and acute renal patient with compassionate and dedicated plan of care for treatment.
• Managed patients' pain relief and sedation by providing pharmacologic and non-pharmacologic interventions, monitoring patients' responses and changing care plans accordingly.
• Consulted with up to 5 patients each day to review physical conditions and make care plans

# Registered on Post-Operational Care Unit.

• Monitored vitals, set up PCA, fluids, reviewed orders and oriented patients to unit Developed and maintained quality care systems and standards.
• Comforted and reassured patients and family members and patiently answered questions and conveyed important care information.
• Evaluated patient pain, nausea, difficulty breathing and fear and agitation in recovery room and employed various nursing interventions to manage vulnerabilities.
• Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
• Managed patients recovering from medical or surgical procedures, including facilitating wound care, ostomy care, pressure ulcer prevention and pain management.

# Registered Nurse on Geriatric Unit

• Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities to prevent further disability.
• Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
• Monitored patient condition, including interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.

# On Medical Surgical Unit

• Treats patients with strokes, head traumas, comas and intracranial hemorrhages.
• Serves as one of the core charge nurses on the night shift.
• Equipped patients with tools and knowledge needed for speedy and sustained recovery.