STEPHANIE J. ECKENRODE
Prospect Park,PA
Summary
A driven and self-motivated team player specializing in customer service and relations while utilizing exceptional organizational, interpersonal, and communication skills. A perceptive, goal-oriented problem solver who employs creativity and imagination in producing results.
Competent Accounts Receivable Specialist bringing 7 years of experience carrying out all accounts receivable functions in high volume environments. Proficient in tracking payments, resolving billing issues and preparing account statements. Recognized as dedicated professional driven to meet team targets and enhance bottom-line performance.
Overview
17
17
years of professional experience
Work History
Accounts Receivable Specialist
Sunguard Availability Services
09.2020 - Current
- Perform day to day financial transactions to include investigating, verifying, classifying, and recording accounts receivables
- Electronic communications with customers regarding outstanding account balances and reconciliation of discrepancies
- Enhanced cash flow by ensuring timely invoicing, payment application, and account reconciliation.
- Reduced outstanding accounts receivable balances by diligently following up on overdue payments.
- Enhanced cash posting accuracy by diligently reviewing and reconciling daily transactions.
Shift Lead/Server/Bartender
STEPHANIE J, Buffalo Wild Wings
08.2012 - Current
- Remediate customer service issues and concerns
- Develop server floor plans
- Provide server and back room support
Accounts Receivable/Portal Billing Specialist
Eastern Lift Truck
10.2016 - 09.2020
- Perform day to day financial transactions to include verifying, classifying, posting and recording accounts receivables
- Call customers to inquire on outstanding accounts and balances
- Prepare invoices and bank deposits
- Handle incoming calls to include concerns, invoice and account questions, and appropriately direct, if necessary
Volunteer
Taylor Hospital
01.2007 - 01.2010
- Assisted Physical Therapy department personnel in completing a variety of non-clinical tasks
- Provided customer service aiding visitors with directions and assistance as needed.
Education
Bachelor of Arts - Psychology
West Chester University of Pennsylvania
West Chester, PA2015
Associate of Arts - Media
Delaware County Community College
2010
Skills
- Excellent Communicator
- Solid planning, analytical, and problem-solving skills
- Organized
- Flexible
- Proficient in MS Office (Word, PowerPoint, Excel and Outlook)
- Knowledgeable with Microsoft Teams and Zoom virtual platforms
- Familiar with Social Network Platforms (Facebook, Twitter, Instagram, Pinterest, TikTok)
- Well versed in Get Paid, Salesforce, Oracle and NDS for accounts receivable purposes
- Account Reconciliation
- Cash Application
- Credit and Collections
Accomplishments
- Basic Life Support (CPR), American Heart Association
- Responsible Alcohol Management Program (RAMP), Pennsylvania Liquor Control Board
- Alcohol ServSafe, National Restaurant Association
Additional Information
Member | Ridley Park Fire Company No. 1 Ladies Auxiliary Ridley Park, PA
- Assist with coordinating annual open house activities, youth dances and other community related events / fundraisers
- Support fire personnel during emergency responses as needed
- Board member since 2010
Timeline
Accounts Receivable Specialist
Sunguard Availability Services
09.2020 - Current
Accounts Receivable/Portal Billing Specialist
Eastern Lift Truck
10.2016 - 09.2020
Shift Lead/Server/Bartender
STEPHANIE J, Buffalo Wild Wings
08.2012 - Current
Volunteer
Taylor Hospital
01.2007 - 01.2010
Bachelor of Arts - Psychology
West Chester University of Pennsylvania
Associate of Arts - Media
Delaware County Community College
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