Professional with strong background in community engagement and public relations. Skilled in building relationships, managing communication strategies, and spearheading community initiatives. Known for collaborative spirit and adaptable approach to evolving needs, ensuring meaningful outcomes. Adept in organizing events, coordinating with stakeholders, and driving community-focused projects.
Work History
Community Relations Coordinator
4 Years 1 Month
Austin Independent School District | 06.2022 - Current
Collaborated with internal and external stakeholders to effectively communicate key programs, policies, and activities.
Led district-wide implementation of a new mass communication platform and mobile app, establishing automated data file syncs and training staff to streamline multi-channel outreach (SMS, robocalls, and email)
Oversaw and managed district’s communication and customer service platform, supporting over 130,000 dialogues since launch and enhancing the onboarding process.
Provide leadership and foster team-building to ensure projects are completed on time and meet objectives.
Coordinated high-profile campus site visits, including U.S. Department of Education visits, to strengthen community engagement.
Led the operations of the Print Services Department, managing an annual budget of $625,000, resulting in consistent revenue growth.
Public Health Intern
7 Months
Austin Independent School District | 01.2023 - 08.2023
Collaborated with Health Services and Nursing Department to promote student health initiatives and raise awareness of fentanyl risks among students.
Conducted state-mandated vision and hearing screenings to ensure student well-being.
Managed updates to Health Services and Nursing Department webpage, enhancing accessibility for students and ensuring compliance with health regulations.
Revised student health and medication forms to improve clarity and usability for students and staff.
Customer Service, Employee Recognition and Support Coordinator
1 Year 2 Months
Austin Independent School District | 03.2021 - 05.2022
Designed and implemented professional development programs to enhance skills of educators and administrative personnel, aligning content with evolving educational standards to support effective teaching practices.
Performed data analysis to tailor professional learning experiences, ensuring alignment with strategic goals and fostering targeted development initiatives.
Developed CARES Customer Service Toolkit, providing essential resources to campus administrators and front office staff, improving service delivery and enhancing campus operations.
Employee Assistance and Wellness Coordinator
2 Years 5 Months
Austin Independent School District | 09.2018 - 02.2021
Implemented districtwide initiatives that reduced health risks and promoted healthy lifestyles for employees, enhancing overall workplace wellness.
Analyzed wellness program outcomes and financial impacts, generating annual reports that informed strategic enhancements for future programs.
Managed $300,000 budget for employee wellness and assistance, innovating access to resources through on-demand services and a Mental Health Toolkit for staff engagement.
Wellness and Recognition Program Manager
7 Years 3 Months
Southwest Key Programs | 05.2011 - 08.2018
Developed policies for multi-state wellness and recognition program, aligning organizational objectives with employee needs to enhance program effectiveness.
Launched the Healthy Lifestyle Reward Program, incentivizing participation through a $25 semi-monthly insurance premium credit for enrolled employees.
Implemented Healthy Lifestyle Reward Program, providing $25 semi-monthly insurance premium credit to incentivize employee participation and promote healthier lifestyles.
Oversaw the fiscal management of a $750,000 annual program budget, optimizing resource allocation and financial planning.
Education
Master of Public Health - Community Health Track
University of Southern California | Los Angeles, California | 08-2023
Bachelor of Science - Kinesiology- Exercise Physiology Track
Texas Woman’s University | Denton, Texas | 08-2005
Skills
Community Engagement
Stakeholder Engagement
Stakeholder Management
Project Management
Cross-Functional Collaboration
Data Analysis
Capacity Building
Special event planning
Brand awareness
Community outreach
Partnership building
Promotional materials
Accomplishments
2019 City of Austin-Mayor's Health Fitness Council- Most Innovative
Wellness Program
2019 Navigate Wellbeing Solutions-Be Inspiring, Innovative, and Embracing Change Award
2020 Aetna Above and Beyond Workplace Wellbeing Award
Affiliations
The Links, Incorporated, May 2026
Certification
Texas Health and Human Services-Vision & Hearing Screening Program-January 2023- December 2028
Timeline
Public Health Intern
Austin Independent School District
01.2023 - 08.2023Read More
Community Relations Coordinator
Austin Independent School District
06.2022 - CurrentRead More
Customer Service, Employee Recognition and Support Coordinator
Austin Independent School District
03.2021 - 05.2022Read More
Employee Assistance and Wellness Coordinator
Austin Independent School District
09.2018 - 02.2021Read More
Wellness and Recognition Program Manager
Southwest Key Programs
05.2011 - 08.2018Read More
Texas Woman’s University
Bachelor of Science from Kinesiology- Exercise Physiology Track
Read More
University of Southern California
Master of Public Health from Community Health Track
Community Relations Coordinator at UChicago Medicine - Urban Health Initiative (UHI)Community Relations Coordinator at UChicago Medicine - Urban Health Initiative (UHI)