Stephanie L. Lindvall
Littlefork,MN
Summary
Organized Logistics Specialist with 22 years of experience in project management and skill at multitasking with great prioritization and focus. Skilled at data analysis and streamlining operations for increased processing functionality and optimizing business profitability. Dedicated to solutions-oriented problem-solving and effective employee training.
Overview
22
22
years of professional experience
Work History
Agent/Logistics Specialist
Minnesota, Dakota & Western Railway
International Falls, MN
01.2000 - Current
- Analyze prices and negotiate contracts
- Achieved and maintained customer loyalty by forging long-term relationships based on prompt and courteous service.
- Tracked supply, equipment and product inventory quantities to maintain necessary levels.
- Boxcar Fleet Management
- Improve processes for lowering costs on freight moves
- Calculate and invoice customers for storage, demurrage, load fees, switching and reclaims
- Audit waybills for routing and blocking accuracy, customs clearances, broker entries
- Rating and pricing for loaded freight moves
- Manage and balance Accounts Receivable ledgers
- Post payments and research any discrepancies
- Create charts and reports to track data
- Investigate and correct any exceptions or issues with shipments and payments
- Act as Lead Auditor providing guidance and follow up for improved processes
- Worked with customers to integrate processes and correct issues.
- Coordinated incoming and outgoing shipments to maintain schedules.
- Handled and promptly resolved customer complaints to maintain professional relationships
Education
General Studies -
Rainy River Community College
International Falls, MNSkills
- Accounting
- Logistics
- Demand Planning
- Process Improvement
- Fleet Management
- Supply Chain Strategy
- Excellent customer service
- Microsoft applications, specializing in Excel
- Transportation Management Systems
- Excellent communication and organizational skills
- Business Relationship Development
- Team Guidance and Management
Timeline
Agent/Logistics Specialist
Minnesota, Dakota & Western Railway
01.2000 - Current
General Studies -
Rainy River Community College
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