Summary
Overview
Work History
Education
Skills
Timeline
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Stephanie N Zinn

Heath,OH

Summary

To work and grow in a professional environment where my knowledge, experience, and creativity can be put to best use. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

19
19
years of professional experience

Work History

Debt Specialist

DebtHelp, Inc
Columbus, OH
07.2013 - 05.2024
  • Answered customer inquiries and provided accurate information regarding products and services. Explained company program options.
  • Provided excellent customer service to resolve customer questions.
  • Explained the advantages and disadvantages of different debt relief options including bankruptcy, consolidation loans, and debt settlement programs.
  • Negotiated settlements with customers creditors in order to reduce outstanding balances owed by the our customer.
  • Negotiated payment plans with creditors on behalf of debtors in order to avoid bankruptcy filings.
  • Gathered client information, such as income, debts and credit history to determine eligibility for program.
  • Reviewed payment plans with customers to ensure timely repayment of debts.
  • Conducted data analysis and created reports to track progress against goals. Create daily, weekly and monthly reports for enrollment department and settlement department,

Photographer

Picture Me Portrait Studio
Columbus, OH
03.2005 - 04.2013
  • Framing subjects to capture desired images, focusing camera and adjusted settings based on lighting, subject material, and distance.
  • Setting up and arranging subjects in desired position.
  • Management responsibilities included hiring and training associates, selling portraits and preparing various weekly and monthly reports and sales figures.
  • Managing scheduling and monitoring of inventory.
  • Maintain photography equipment including cameras, lenses, lighting gear, tripods.

Education

Graphic Design and Technology

Columbus State Community College
Columbus, OH

Skills

  • Management
  • Credit Counseling
  • Debt Negotiation
  • Proficiency in Microsoft Office
  • Enrollments/Sales
  • Building rapport
  • Active Listening
  • Customer Service
  • Training employees
  • Excellent Phone Skills
  • Can Multitask
  • Quick Learner
  • Determined
  • Creative
  • Lots of Computer Knowledge
  • Strong Math Skills

Timeline

Debt Specialist

DebtHelp, Inc
07.2013 - 05.2024

Photographer

Picture Me Portrait Studio
03.2005 - 04.2013

Graphic Design and Technology

Columbus State Community College

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Stephanie N Zinn