STEPHANIE P. PATTERSON

Sliver Spring,MD

Summary

Recent graduate holding a Bachelor of Science degree in Human Development while aiming to add value to a dynamic team while building skills and acquiring new knowledge. Well-versed in time management and organization with a strong understanding of retail and sales marketing.

Overview

years of professional experience

Work History

Sales Manager

AKIRA

Columbia, MD

09.2021 - Current

Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
Managed order cycle to enhance business development and maintain sustainability and customer satisfaction.
Supervised sales team of 33 people, stepping in to support employees and deliver smooth sales processes for clients.

Bra Fitting Specialist

Victoria's Secret

Arlington, VA

05.2018 - 09.2021

Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings. entrances, exits and fitting rooms for signs of theft.
Engaged with customers to effectively build rapport and lasting relationships. floor sets by moving racks, shelves, and displays to maintain the visual appeal of the store.
Processed shipments and inventory.
Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.

Intern

National African American Drug Policy Coalition

, Washington

08.2015 - 08.2019

Analyzed data from student test results.
Sorted and organized files, spreadsheets and reports.
Briefed youth for testing.
Collaborated at conferences and meetings in a professional team to solve workflow issues.
Maximized productivity by analyzing protocols and identifying areas for improvement.
Promoted events via social media.
Upheld office schedule and calendar to coordinate workflow and meetings.

Education

Bachelor of Science - Human Development

Howard University

Washington, DC

05.2021

Skills

Analytical skills
Customer Service
Employee Training
Microsoft applications proficiency
Organization and Time management

Point of Sale Systems
Public Speaking
Scheduling
Staff Management

Timeline