Stephanie R. Powell
Rancho Cucamonga,CA
Summary
Dedicated insurance professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges with a positive attitude.
Overview
13
13
years of professional experience
Work History
Client Service Executive
Arthur J Gallagher & Co
11.2017 - Current
- Develop and maintain existing and new client relationships.
- Communicates with clients regarding account services, statements and balances.
- Handles worldwide insurance risks.
- Reviews policy forms/negotiates exclusions and enhancements.
- Maintains precise client reports.
- Executes comprehensive marketing plans to achieve targets.
- Utilizes Risk 66 for analyzing loss projections.
Risk Management Specialist
Fox Entertainment Group, LLC
03.2017 - 11.2017
- Supported and provided guidance to Feature and Television productions on all insurance and risk management related needs.
- Gathered exposure data and worked closely with broker on renewals.
- Reviewed insurance provisions in contractual agreements to identify potential risks and ideal mitigation strategies.
- Administered RMIS system data imports, configuration changes and user issues.
- Managed watercraft and aircraft programs
- Verified certificates of insurance for accuracy and conformance with internal risk management policies and coordinated issuance to individuals and entities.
Client Service Supervisor/Senior Account Representative
Arthur J. Gallagher & Co
05.2011 - 03.2017
- Worked directly with the Chief Operating Officer to develop new standards for better quality performance and reliability.
- Address problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
- Created entertainment specific proposal templates for the team.
- Resolved team issues; liaison between Entertainment Team and AJG Corporate.
- Built and strengthened long-lasting client relationships.
- Received, negotiated, and evaluated quotes from the insurance carrier.
- Coordinated monthly meetings with Client, Broker and Carrier.
- Vast understanding of unique risk placements such as: hazardous stunts, watercraft, pyrotechnic, animals, and reality television
Education
AINS21, AINS22 & AINS23 -
The Institutes Knowledge Group
Malvern, PANo Degree - Liberal Arts And General Studies
California State University Northridge
Northridge, CAUndergraduate - Studies
Tarrant County College
Hurst, TexasSkills
- Time Management Skills
- Data Analytics
- Decision-Making
- Budgeting and Allocation
- Persuasive Speaking Skills
- Clear Communication Skills
- Market Trends Analysis
- Strategic Marketing
- Relationship Building
- Contract Negotiation
Affiliations
Associations RIMS – Risk Management Society
Rising Risk Professionals Committee member
CSO Leadership
Timeline
Client Service Executive
Arthur J Gallagher & Co
11.2017 - Current
Risk Management Specialist
Fox Entertainment Group, LLC
03.2017 - 11.2017
Client Service Supervisor/Senior Account Representative
Arthur J. Gallagher & Co
05.2011 - 03.2017
AINS21, AINS22 & AINS23 -
The Institutes Knowledge Group
No Degree - Liberal Arts And General Studies
California State University Northridge
Undergraduate - Studies
Tarrant County College
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