Hi, I’m
Stephanie R. Smithers
Chicago,IL
Overview
12
years of professional experience
Work History
NPH USA
Donor Relations Officer
11.2021 - 01.2023
Job overview
- Lead regional board meetings and presentations, events and international trips, managed volunteers/interns, identified opportunities, and collaborated cross-departmentally to expand fundraising efforts and reach revenue goals
- Cultivated and grew long-term relationships
- Created marketing materials, wrote donor outreach emails and letters, and pulled reports to support numerous campaigns and objectives
- Secured over $1,000,000 in donations from
Cigna Global Health Benefits
Global Account Manager
01.2017 - 05.2021
Job overview
- Managed over 200 account relationships with a focus on policy education, value-based consulting, upsells and renewals, resolved escalated client and member issues, anticipated problems, and deepened relationships
- Exceeded client retention goal by 45%
- Implemented systems and procedures to increase sales.
Steve Quick Jeweler
Sales Associate
01.2016 - 12.2016
Job overview
- Regularly exceeded monthly sales goals
- Maintained and established relationships with clients, merchandisers, and distributors
- Answered customer questions about sizing, accessories, and merchandise care
Euromonitor International
International Account Executive
01.2015 - 12.2015
Job overview
- Served clients within the consumer electronics industry
- Responsible for the identification, development, and management stages of the sales process
- Recognized for outstanding customer service and consistently exceeding client expectations
Avispa Technology
Recruiting Consultant
06.2014 - 10.2014
Job overview
- Worked with several large multinational corporations
- Sourced, screened, and evaluated candidates seeking employment opportunities
Hays Recruiting Experts Worldwide
Recruiting Consultant
10.2013 - 06.2014
Job overview
- Grew client and candidate pipelines via cold calling and market research in the engineering industry
- Conducted interviews, assessed client needs, and placed 15 candidates
- Worked exclusively in Spanish
The New York Times Company
Advertising Sales Representative
06.2011 - 05.2013
Job overview
- Duties included client prospecting, cold calling and consulting, developing and maintaining strong relationships, and executing advertising campaigns
- Generated upwards of $1.1 million in print revenue and $165,000 in digital revenue annually
Education
Miami University
Bachelor of Arts & Science from International Studies, Spanish, French
Skills
- Customer Service
- International Business
- Consultative Sales Techniques
- Critical Thinking
- Proposal Development
- Client Base Retention
Languages
Spanish
Full Professional
Timeline
Donor Relations Officer
NPH USA
11.2021 - 01.2023
Global Account Manager
Cigna Global Health Benefits
01.2017 - 05.2021
Sales Associate
Steve Quick Jeweler
01.2016 - 12.2016
International Account Executive
Euromonitor International
01.2015 - 12.2015
Recruiting Consultant
Avispa Technology
06.2014 - 10.2014
Recruiting Consultant
Hays Recruiting Experts Worldwide
10.2013 - 06.2014
Advertising Sales Representative
The New York Times Company
06.2011 - 05.2013
Miami University
Bachelor of Arts & Science from International Studies, Spanish, French