Self-directed administrative and financial operations specialist with hands-on experience in accounts payable and receivable, ERP systems, and service coordination. Recognized for stepping up in high-pressure situations, resolving issues with efficiency, and maintaining strong vendor and customer relationships. Adaptable, organized, and committed to getting the job done right.
Overview
12
12
years of professional experience
Work History
Branch Administrator - Temporary
HEPACO - A Clean Harbors Company
08.2024 - Current
Addressed payment issues efficiently to support solid business alliances.
Oversaw project progression from initiation to completion, focusing on accurate billing and client satisfaction.
Managed vendor setup, purchase order creation, and invoice follow-ups to ensure prompt payments.
Ensured all costs were accurate by validating branch expenses for month-end financial close.
Managed payroll accurately for a team of over 25 employees using Win Web and UKG Pro/Kronos.
Oversaw procurement and monitoring of office supplies, environmental, and safety equipment.
Conducted credit/rebill transactions in collaboration with project managers, managing customer inquiries related to invoicing.
Directed onboarding operations, guaranteeing device setup and conformity to established policies.
Coordinated travel arrangements including hotels, rental cars, and flights for executives and team members.
Aided in transitioning team operations following Clean Harbors’ acquisition of HEPACO, including system training for new processes.
Service Manager - Inspections
Hiller Fire Protection
03.2024 - 08.2024
Scheduled technician assignments at multiple locations to ensure exceptional customer service.
Ensured smooth operations by visiting job sites and tracking project margins.
Oversaw payroll processing for a team of more than 10, facilitating accurate financial record-keeping.
Facilitated team growth through performance evaluations, recruitment and onboarding efforts.
Managed inspection billing in ServiceTrade, ensuring completed fire safety services were invoiced accurately.
Supported service operations by maintaining fleet maintenance and detailed inventory records in JD Edwards.
Assistant Service Manager/Billing & Collections
MGX Equipment Services
08.2023 - 03.2024
Streamlined scheduling for crane technicians to enhance efficiency in completing work orders.
Oversaw payment posting and collections, successfully reducing outstanding balances and improving cash flow.
Enhanced operational efficiency by leveraging e-Emphasys ERP for handling parts, POs, invoicing, and service orders.
Managed payroll operations to ensure timely weekly payments for a team exceeding 15.
Customer Service
Walmart
11.2020 - 08.2023
Efficiently handled problems to ensure customer contentment.
Executed stock assessments and recorded data in inventory management system.
Utilized POS system to handle customer cash and credit card transactions.
Server/Housekeeping - Temporary
Ocean Canyon Properties
03.2018 - 08.2020
Checked correctness of fees and oversaw payment processes.
Elevated customer experience through consistent professional service.
Accounts Payable/Receivable Specialist
P&S Transportation
11.2013 - 08.2015
Utilized McLeod software to process 300 invoices each week.
Ensured precise financial reporting through meticulous reconciliation of general ledger entries.
Demonstrated accountability by maintaining 99.9% accuracy in daily bank deposits through Fifth Third Bank.
Managed end-to-end purchase order processing and documentation.
Independently managed Accounts Payable functions for P&S and six subsidiaries after leadership shift, preserving uninterrupted service.
Receptionist
P&S Transportation
07.2013 - 11.2013
Resolved customer inquiries by managing high call volumes with professionalism.
Worked alongside Accounting Department to enhance invoicing and expense tracking processes.
Promoted to Accounts Payable after four months, recognized for accuracy, initiative, and cross-departmental support.
Lead Office Administrator at Safety-Kleen Systems, Inc., A Clean Harbors CompanyLead Office Administrator at Safety-Kleen Systems, Inc., A Clean Harbors Company