Stephanie W Flores
Council Bluffs
Summary
Adaptable professional with experience in fast-paced retail and administrative environments. Skilled in technical troubleshooting and customer communication, consistently delivering high-quality support and ensuring smooth operations during peak hours.
Overview
8
8
years of professional experience
Work History
Fuel Clerk/Front End Clerk
Baker's
Omaha, NE
05.2025 - Current
- Provided friendly, attentive customer service in a fast-paced retail environment
- Operated POS systems and processed cash, debit, and credit transactions accurately
- Maintained balanced cash drawer and handled basic mathematical calculations throughout shifts
- Assisted customers with product location, pricing inquiries, and issue resolution
- Monitored sales floor conditions and maintained cleanliness and organization standards
- Stocked shelves and ensured merchandise was properly displayed and labeled
- Responded calmly and professionally to customer concerns or complaints
- Collaborated with team members to support smooth daily operations during peak hours
- Followed store safety and loss prevention procedures
Administrative Assistant
Jason Finch & Associates
Omaha, NE
07.2018 - Current
- Coordinated with IT department to troubleshoot connectivity issues, hardware malfunctions, and system interruptions
- Assisted in proper setup and maintenance of office hardware and equipment
- Communicated with external vendors to report technical problems and support issue resolution
- Monitored system performance and documented technical incidents accurately
- Maintained detailed case records with high attention to accuracy and compliance
- Managed high-volume workload while meeting strict deadlines
- Provided professional, clear communication to clients regarding case status and documentation
- Handled sensitive information with discretion and confidentiality
- Assisted in resolving client concerns calmly and efficiently
- Adapted quickly to changing priorities in a fast-paced office environment
Education
Para Accounting
Iowa Western Community College
05-2028
Skills
- Technical Troubleshooting & Equipment Support
- Customer Service & Professional Communication
- Accuracy & Attention to Detail
- Ability to Thrive in Fast-Paced Environments
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Fuel Clerk/Front End Clerk
Baker's
05.2025 - Current
Administrative Assistant
Jason Finch & Associates
07.2018 - Current
Para Accounting
Iowa Western Community College