Stephanna Alexander
Bellflower
Summary
Experienced Custodial Manager specializing in equipment safety and schedule coordination. Known for effectively training staff and maintaining detailed operational records. Ready to leverage expertise to enhance safety and operational efficiency.
Overview
11
11
years of professional experience
2
2
years of post-secondary education
Work History
Senior Administrator
strong Arm Force Enterprise INC
Bellflower, CA
02.2026 - Current
- Kept office operations running smoothly by providing effective leadership and administrative skills.
- Maintained database systems to track and analyze operational data.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Created and managed project plans, timelines and budgets.
- Gathered, organized and input information into digital database.
Billing Manager
Strong Arm Force Enterprise INc
Bellflower, CA
02.2019 - Current
- Reviewed billing problems, researched issues, and resolved concerns.
- Managed monthly billing process to complete billings and returns to meet company revenue recognition policies.
- Worked with customers to develop payment plans and bring accounts current.
- Trained and mentored staff on procedures, compliance requirements, and collections techniques.
Custodial Manager
Strong Arm Force Enterprise INC
Bellflower
02.2019 - Current
- Created schedules and shift reports to efficiently coordinate housekeeping needs, ensuring optimal coverage and workflow.
- Trained staff on safe and effective use of equipment, ensuring adherence to established procedures and enhancing operational safety.
- Maintained comprehensive records of attendance, performance reviews, and payroll information to support effective management of custodial staff.
- Practiced safe work habits and wore protective safety equipment.
Cosmetologist
hair erotica
hawthorne, CA
06.2015 - Current
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Maintained client treatment records and designed long-term care programs for return customers.
- Styled hair, makeup and nails for customers for special events and occasions.
- Trained new cosmetologists on makeup and skincare products and techniques.
- Demonstrated thorough knowledge of all salon products and services.
- Offered professional cuts, color services and extensions to salon customers.
- Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
- Attended hair shows, classes and seminars to stay up-to-date on latest trends.
Education
High School Diploma -
Chatsworth High School
Chatsworth, CA06-2003
Book Keeping - Bookkeeping
Intuit Academy
Online 02.2019 - 01.2020
Cosmetology - Cosmetology
Marinello School of Beauty
Los Angeles, CA 09.2003 - 09.2004
Skills
- Safety compliance
- Equipment safety
- Operational efficiency
- Inventory management
- Schedule coordination
- Staff training
Timeline
Senior Administrator
strong Arm Force Enterprise INC
02.2026 - Current
Billing Manager
Strong Arm Force Enterprise INc
02.2019 - Current
Book Keeping - Bookkeeping
Intuit Academy
02.2019 - 01.2020
Custodial Manager
Strong Arm Force Enterprise INC
02.2019 - Current
Cosmetologist
hair erotica
06.2015 - Current
Cosmetology - Cosmetology
Marinello School of Beauty
09.2003 - 09.2004
High School Diploma -
Chatsworth High School