Stephannie A. Escobar
Tallahassee,FL
Summary
Dedicated, highly proactive restaurant manager with 6 years of experience in leadership, staff training and development. Passionate about helping costumers and delivering a top-natch experience, fluently in Spanish and English. Enjoy creating a fun, positive environment for the team as they learn the restaurant standards. Skilled at creating displays and promoting products to increase sales.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Restaurant Manager
Raising Cane's
06.2022 - 02.2024
- Maximized quality assurance by completing frequent line checks.
- Optimized labor costs by adjusting staffing levels according to business needs.
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
- Coached team on always having great costumer service, set daily standards for them while having a fun culture to work around.
- I assisted the General Manager with daily operations, helping with inventory and check in every month to set our restaurant quarterly goals.
- Ensure the team had the right tools to succeed as we provided them with monthly feedbacks and constructive criticism to improve their leadership skills.
- The crew training program was my main area of responsibility, providing crew the proper training materials and setting them up with a suitable trainee. I delegated tasks to over 40+ crew and met with my manager to set up training schedules for the crew that wanted to be cross-trained or become certified trainers.
Assistant General Manager
Smoothie King
03.2022 - 06.2022
- Assisted general manager with inventory, interviews, truck orders and handling deposits.
- Collaborated with the General Manager on marketing initiatives. We developed relationship with costumers in order to maintain and increase sales. Being a college town we always went to games to promote new smoothies or sponsor certain high schools.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Ensured compliance with all health department regulations by implementing strict sanitation guidelines throughout the establishment.
Assistant Manager
Culvers
03.2021 - 02.2022
- As assistant manager with previous experience with the same company, I was able to help with two restaurant openings training an average of 30+ crew members.
- I assisted with hiring, payroll, and coordinated the training for the opening week.
- Supervised day-to-day boh and foh operations to ensure the team performances was efficiently and was following food standards, to increase costumer's satisfaction.
- Developed strong working relationships with staff, fostering a positive work environment.
- My main role was to set goals for each shift, handle costumer's complaints and always made sure they were happy to come back. I assisted with monthly inventory, truck counts and schedules.
Retail Sales Associate
Dillard's
11.2020 - 02.2021
- Developed professional relationships with customers to increase loyalty, retention and rapport.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- I studied bedding and cookware brands, to gain more knowledge and it helped me facilitate the costumers' experience, as I helped them find exactly what they wanted and I was able to recommend better products.
- I assisted the sales manager with clearance sales, yearly inventory, cash handling at closing and the big Christmas sales.
Merchandise Associate
Bang Energy Drink
10.2019 - 06.2020
- Created attractive displays to promote items.
- Utilized paper, fabric and props to create displays.
- Updated pricing and signage to complete product displays and educate customers.
- Followed planograms to set up gas station's coolers, as the company had yearly update on products displays.
- Working for bang helped me gain more confidence as you had to talk to different store managers each day, and check in with them to make sure displays looked presentable and matched with their floor's set up.
- Provided seasonal products and trends for big stores like Walmart, Publix, Target and big gas stations like RaceTrac and Wawa.
- Reported daily inventory of each store to the salesmen, as product was running low and needed re-stock.
Shift Manager
Culver's Restaurant
05.2017 - 10.2019
- Coached crew members to optimize performance and motivate toward more efficient work.
- Established shift goals daily and delegated tasks for a successful shift.
- Handled costumer issues effectively, building relationships while upholding company values and standards.
- Monitored daily prep, ensuring strict adherence to safety guidelines and verified proper portion to maintain low waste, and high quality food standards.
- Led the kitchen during peak hours, ensuring everyone was serving quality fresh food, with great presentation.
Education
Bachelor of Science - Geological And Earth Sciences
Florida State University
Tallahassee, FL05.2025
Associate of Arts - Liberal Arts And General Studies
Florida SouthWestern State College
Fort Myers, FL07.2019
High School Diploma -
Ida S. Baker High School
Cape Coral, FL05.2017
Skills
- Organization and prioritization
- Sales Promotion
- Event Coordination
- Kitchen staff coordination
- Collaboration and Teamwork
- Sales and Marketing
- Detailed-Oriented
- Problem Solving
- Staff Training/Development
- Bilingual
- Recruitment and hiring
- ServeSafe Manager
Certification
- Servsafe Certified
Timeline
Restaurant Manager
Raising Cane's
06.2022 - 02.2024
Assistant General Manager
Smoothie King
03.2022 - 06.2022
Assistant Manager
Culvers
03.2021 - 02.2022
Retail Sales Associate
Dillard's
11.2020 - 02.2021
Merchandise Associate
Bang Energy Drink
10.2019 - 06.2020
Shift Manager
Culver's Restaurant
05.2017 - 10.2019
Bachelor of Science - Geological And Earth Sciences
Florida State University
Associate of Arts - Liberal Arts And General Studies
Florida SouthWestern State College
High School Diploma -
Ida S. Baker High School
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