Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Stephannie Saravia

Orlando,FL

Summary

Professional with proven leadership skills and strong focus on team collaboration and results. Adept at handling customer inquiries, resolving issues, and maintaining high service standards. Reliable and adaptable, skilled in communication, conflict resolution, and team management. Prepared to drive performance and exceed expectations in customer-focused environment.

Overview

4
4
years of professional experience

Work History

Airport Security Agent

Global Security Associates
Orlando, FL
08.2024 - Current
  • Provided exceptional customer service, addressing passenger concerns promptly and professionally.
  • Maintained up-to-date knowledge of TSA regulations, ensuring strict adherence to policies and procedures.
  • Supported training initiatives for new hires, sharing expertise on best practices in airport security operations.

Valet Driver

MP Parking
North Miami Beach, FL
08.2023 - 07.2024
  • Ensured smooth operations, coordinating with team members for efficient vehicle movement and storage.
  • Recorded make, model and exact location of each parked vehicle for easy retrieval.
  • Collaborated with security personnel to report suspicious activity or concerns regarding guest vehicles in a timely manner.

Team Leader

Goji Juicery & Kitchen
Cooper City, FL
02.2021 - 03.2023
  • Resolved product or service problems by clarifying customer's complaint, determining cause of problem and selecting best solution to solve problem.
  • Mentored new hires, providing guidance to ensure their successful integration into the team.
  • Coordinated cross-functional teams to deliver exceptional customer service in a fast-paced environment.

Education

High School Diploma -

Cooper City High School
Cooper City
06-2021

Skills

  • Vigilance and alertness
  • Cultural awareness
  • Stress tolerance
  • Daily living support
  • Quick decision making
  • Time management skills
  • Problem-solving
  • Attention to detail

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Airport Security Agent

Global Security Associates
08.2024 - Current

Valet Driver

MP Parking
08.2023 - 07.2024

Team Leader

Goji Juicery & Kitchen
02.2021 - 03.2023

High School Diploma -

Cooper City High School
Stephannie Saravia