STEPHANNY ARROYAVE
Naples,FL
Summary
Well-coordinated Receiving Supervisor with exceptional organization and detail orientation when organizing inventorie. Versatile multitasker in coordination of complex warehouse influx operations. Level-headed supervisor of 7+ employees, widely appreciated as highly motivational and supportive.
Overview
18
18
years of professional experience
Work History
Receiving Supervisor
Burlington Coat Factory
10.2021 - Current
Fulfillment Expert
Target
11.2020 - 10.2021
- Collaborated with team members to meet daily targets, contributing to overall company success and growth.
- Demonstrated adaptability by successfully navigating changes in product offerings or order volumes, adjusting workflow strategies to maintain peak performance levels.
- Exceeded performance metrics consistently by prioritizing tasks effectively within a fast-paced environment.
- Enhanced customer satisfaction with timely processing and shipping of orders, ensuring prompt delivery to clients.
Fulfillment Lead
Macys
09.2018 - 11.2020
- Lead a high-performing team of fulfillment associates, fostering a positive work environment that promoted collaboration and teamwork.
- Trained new hires on company policies and procedures, resulting in faster integration into the team and improved productivity.
- Managed, motivated and monitored team of 12+ associates every shift.
- Processed more than 850 orders each shift with consistent record of meeting or exceeding productivity targets.
- Implemented quality control measures to reduce errors in order processing, leading to fewer returns and increased customer satisfaction.
Cashier / Customer Service
Burlington
08.2018 - 01.2019
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Stock Associates
Michael's
03.2017 - 04.2018
- Collaborated with team members to maintain a clean, organized, and safe work environment in the stockroom.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained effective team member communication.
- Enhanced warehouse efficiency by organizing shelves and storage areas for easier product access.
Assistant
Melkat Properties
01.2015 - 03.2016
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Optimized resource usage by managing inventory levels, ordering supplies, and maintaining equipment functionality.
- Supported business growth by assisting in marketing campaigns and coordinating events.
Realtor Assistant
Cervera Real State
02.2014 - 01.2015
- Assisted realtors in closing deals swiftly by efficiently preparing all necessary documentation.
- Increased client satisfaction by promptly addressing inquiries and providing exceptional customer service.
- Elevated brand visibility through strategic social media campaigns and targeted advertising efforts, broadening potential clientele reach.
- Expedited deal closings with meticulous preparation of contract addenda, amendments, disclosures, and other transaction-related paperwork.
Human Resources
Contraloria Municipal
07.2010 - 12.2013
- Understood, interpreted and mediated human resources inquiries to support administration of human resources policies, procedures and programs.
- Reported investigative findings to management and human resources.
- Supported human resources initiatives with new employee onboarding, benefits administration, and recordkeeping tasks.
- Provided human resources support to formulate solutions with employees.
- Coordinated itineraries and scheduled appointments for human resources staff.
Administrative Assistant
SPA Forms
09.2010 - 05.2011
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
Commercial Assistant
Poultry Processor- Proavir S.A
04.2006 - 08.2010
- Supported sales representatives by preparing accurate quotes, proposals, and presentations tailored to prospective clients'' needs.
- Maintained positive client relationships through regular communication and excellent customer service.
- Processed purchase orders promptly, ensuring accuracy in documentation and compliance with company policies.
- Contributed to the growth of company revenue by identifying upselling opportunities within existing accounts.
Education
04.2013
Skills
- Shipping and receiving
- Load Planning
- Computer Skills
- Warehouse Operations
- Inventory Management
- Effective Communication
- Teamwork and Cooperation
- Merchandise staging
- Self-Motivated and Independent
- Relationship Building
- Warehousing Operations
- Shipping Documentation
References
- ORLANDO SANTIAGO, BURLINGTON STORE MANAGER, Naples, FL, (239)293-4424
- ANDRES MADEROS, MACYS FULLFILMENT SUPERVISOR, Naples, FL, (239)404-2929
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Receiving Supervisor
Burlington Coat Factory
10.2021 - Current
Fulfillment Expert
Target
11.2020 - 10.2021
Fulfillment Lead
Macys
09.2018 - 11.2020
Cashier / Customer Service
Burlington
08.2018 - 01.2019
Stock Associates
Michael's
03.2017 - 04.2018
Assistant
Melkat Properties
01.2015 - 03.2016
Realtor Assistant
Cervera Real State
02.2014 - 01.2015
Administrative Assistant
SPA Forms
09.2010 - 05.2011
Human Resources
Contraloria Municipal
07.2010 - 12.2013
Commercial Assistant
Poultry Processor- Proavir S.A
04.2006 - 08.2010
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