STEPHANY ANTONINO-PASCUAL
Frederick,MD
Summary
Dedicated Amazon professional with 3+ years of operational leadership experience, specializing in process improvement and team development. Successfully trained 150+ associates while maintaining exceptional performance metrics across multiple functions. Proven track record in inventory optimization, problem-solving, and implementing standard work procedures. Seeking advancement to Process Assistant role to leverage extensive operational knowledge and leadership capabilities.
Overview
6
6
years of professional experience
Work History
Learning Ambassador
AMAZON
04.2022 - Current
- Led onboarding and development of 150+ new hires, resulting in improved retention rates
- Collaborate with operations leadership to identify and resolve process barriers
- Implement and maintain standard work procedures across multiple departments
- Monitor performance metrics and provide real-time coaching to enhance productivity
- Support shift operations through effective communication and problem-solving
- Maintain 100% compliance with safety protocols while operating PIT equipment
Tier 1 Associate
Amazon
02.2021 - Current
- Selected for specialized Slotting Team focusing on Inventory Optimization Logistics
- Execute critical problem-solving for Andons, Pick Shorts, and Bin Verifications
- Manage full cycle of warehouse operations including stow, pick, and replenishment
- Cross-trained in multiple processes to support operational flexibility
- Consistently meet or exceed productivity and quality metrics
Team Lead
WENDY'S RESTAURANT
02.2019 - 07.2019
- Supervised daily operations and team performance
- Managed inventory and supply chain processes
- Ensured customer satisfaction through quality service delivery
Education
High School Diploma -
Chambersburg Area Senior High School
Chambersburg, PA06-2020
Skills
- Process Improvement
- Team Leadership
- Standard Work Implementation
- Safety Compliance
- Performance Monitoring
- Training & Development
- Problem Resolution
- Inventory Management
- Cross-functional Collaboration
- Quality Control
Professional Development
- Amazon Learning Ambassador Certification
- Peer mentoring
- Training facilitation
- Group and individual instruction
- Positive reinforcement strategies
- Adaptable teaching approaches
- Safety protocol enforcement
- Inventory management
- Team collaboration
- Problem-solving
Technical Certifications
Powered Industrial Equipment Operator, Forklift/Clamp, Reach Truck, Center Rider, Order Picker, TDR Operations
Timeline
Learning Ambassador
AMAZON
04.2022 - Current
Tier 1 Associate
Amazon
02.2021 - Current
Team Lead
WENDY'S RESTAURANT
02.2019 - 07.2019
High School Diploma -
Chambersburg Area Senior High School
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