Talented and motivated Dental Assistant who loves to connect with every patient, providing exceptional customer service.
Skilled at taking dental x-rays, preparing dental impressions and assisting dental hygienists and dentists. Expert at creating and maintaining clean and sterile environments.
Work History
Dental Assistant
Aspen Dental
Kennesaw, GA
01.2021 - Current
Performed general chair-side duties to assist with various procedures, including general, endo and oral surgery.
Typed patient data into computer system while following privacy laws and maintaining high level of accuracy.
Took dental images following strict patient protection rules by mentioning risks during pregnancy and applying lead aprons.
Documented patients' dental health information, medical history and vital signs.
Catering/Restursant Server
La Parrilla Mexican Resturant
Powder Springs, GA
03.2018 - Current
Stayed up to date on menu changes to offer current and accurate information, answer questions and help customers select optimal meal choices based on individual preferences
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs
Maintained flexible work schedule including evenings, weekends and on-call to meet event needs
Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity
Loaded and unloaded delivery van carefully to maximize efficiency
Performed exceptional service by clearing dishes and glassware quickly following each course
Pizza Delivery Driver
St. Angelos Pizzeria
Atlanta, GA
04.2020 - 01.2021
Presented customers with bills and receipts to collect payment for items delivered.
Stayed in constant communication with dispatching team to quickly respond to delivery updates.
Documented and kept record of information on pick-ups and deliveries.
Formed personal rapport with customers to promote repeat business and skillfully represent St. Angelo's
Demonstrated excellent customer service through positive and professional interaction with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
Catering/Resturant Server
On The Border
Alpharetta, GA
06.2018 - 01.2020
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies
Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns
Loaded and unloaded delivery van carefully to maximize efficiency
Presented food and beverages on buffet tables and drink stations to meet contract specifications and level of event formality
Fresh Associate
Walmart
Marietta, GA
05.2016 - 04.2018
Readied items for sales floor stocking by affixing tags and preparing pallets
Checked product shelves to review for proper price labels and handled price changes when requested by management
Stocked fruits and vegetables and removed old or poor quality products
Stayed current on available products, store promotions and customer service policies to better assist with any need
Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests
Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices
Created appealing food arrangements for party trays and specialized orders
Bent, lifted, opened, and moved produceproducts weighing up to 40 pounds
Sales Associate
Dollar General
Kennesaew, GA
08.2015 - 07.2016
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases
Maintained organized, presentable merchandise to drive continuous sales
Educated customers on promotions to enhance sales
Engaged with customers to effectively build rapport and lasting relationships
Cashier
Hardee's
Kennesaw, GA
05.2015 - 07.2016
Mentored over 10 new team members on POS system operation, customer service strategies and sales goals
Assisted cashier team with resolving problems and maintaining efficiency
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
Managed special actions such as returns processing and payment reversals for team members
Educated customers on promotions to enhance sales
Quickly and accurately counted drawers at start and end of each shift
Assisted customers by answering questions and fulfilling requests