Stephany Bauderer
George's Cafe
Denver,CO
9
years of professional experience
Dedicated restaurant server with a strong focus on customer satisfaction, guest service, and high-volume dining. Committed to enhancing guest experiences through effective communication and teamwork.
Work History
Restaurant Server
1 Year 10 Months- Provided outstanding customer service to enhance guest satisfaction and foster repeat business.
- Facilitated collaboration with kitchen staff to optimize food preparation and delivery timelines.
- Oversaw multiple tables in a high-pressure environment, showcasing exceptional multitasking abilities.
- Assisted in training new servers on menu items and service standards.
- Promoted daily specials and upsold menu items to elevate guest satisfaction.
- Monitored dining area for cleanliness and ambiance, maintaining high restaurant standards.
- Addressed guest complaints with urgency and professionalism to enhance overall dining satisfaction.
- Developed and maintained rapport with repeat customers to ensure satisfaction and trust.
Restaurant Server
2 Years- Provided excellent customer service by promptly addressing guest inquiries and resolving issues.
- Collaborated with kitchen staff to ensure timely order delivery and quality standards.
- Maintained cleanliness of dining area, ensuring adherence to health and safety regulations.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Bussed and reset tables to keep dining room and work areas clean.
- Managed cash transactions accurately with attention to detail, minimizing discrepancies in daily reports.
- Trained new hires on restaurant policies, procedures, and exceptional customer service standards.
- Established rapport with regular customers, fostering loyalty through exceptional service.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Restaurant Server
4 Years 8 Months- Trained new servers on restaurant protocols, improving team efficiency and service consistency.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Boosted overall sales by confidently recommending daily specials and upselling menu items.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
- Greeted new customers, discussed specials, and took drink orders.
- Served food and beverages promptly with focused attention to customer needs.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Education
High School Diploma
Cosmetology Certificate - Cosmetology
Skills
Strong Work Ethic
Customer satisfaction
Order taking
Organization
Menu memorization
Table setting
Dining area maintenance
High volume dining
Safe food handling
Professional appearance
Adaptability and flexibility
Server etiquette
Timeline
Restaurant Server
George's Cafe
08.2024 - CurrentRead More
Restaurant Server
Carl's Pizza
07.2022 - 07.2024Read More
Restaurant Server
HuHot Mongolian Grill
03.2017 - 11.2021Read More
Elevate Salon Institute
Cosmetology Certificate from Cosmetology
Read More
Horizon High School
High School Diploma
Read More