Stephany Carrillo
467 Detroit Ave Lincoln Park,MI
Summary
Bilingual individual with experience in human services field providing support and guidance to individuals in need. Strong understanding of effectively working with people from diverse backgrounds. Passionate about helping others access needed services. Open to learning new things.
Overview
5
5
years of professional experience
Work History
On-Site Supervisor
Minute Men Staffing
Southgate, MI
02.2024 - Current
- Streamlined communication between team members and stakeholders for better project coordination and collaboration.
- Enhanced project efficiency by closely monitoring progress, identifying potential issues, and providing timely solutions.
- Delivered completed projects ahead of schedule through diligent planning efforts, strong organizational skills, and constant monitoring of timelines.
- Ensured safety compliance on-site by conducting regular inspections and implementing necessary improvements.
- Established strong relationships with clients, keeping them informed of project status and addressing concerns proactively.
- Resolved conflicts quickly and diplomatically among team members to minimize disruptions to workflow.
- Collected, arranged, and input information into database system.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Recruiter
Minute Men Staffing
Southgate, MI
07.2023 - Current
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
- Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
- Enhanced recruitment process for faster hiring by utilizing various sourcing tools such as job boards, social media, and networking events.
- Studied job descriptions and qualifications to determine applicant requirements.
- Created engaging job postings that accurately reflected position requirements while showcasing company culture.
- Increased candidate placements by developing and maintaining relationships with clients and candidates.
Community Living Services
Community Alliance
Ypsilanti, MI
08.2022 - Current
- Participated in meetings with stakeholders to discuss program objectives and strategies.
- Monitored progress towards service plan goals.
- Providing support with daily tasks to disabled client.
- Providing companionship
- Preparing meals
- Assisting with transfer and mobility
CNA
Fred Hill
Flat Rock, MI
04.2022 - 07.2022
- Promoted good oral and personal hygiene by aiding patient with shaving, bathing, and teeth brushing.
- Checked patient’s vitals such as temperature and blood pressure.
- Supported physical therapy needs by conducting planned exercise routines.
- Completed activities of daily living for patient unable to self-care, and assisted them with limited mobility in completing tasks.
- Helped patient with self-feeding and assisted feeding, based on individual needs.
- Utilized communication, empathy and active listening skills to encourage and develop positive relationship with patient.
- Assisted with feeding and monitored intake to help patient achieve nutritional objectives.
- Facilitated personal hygiene management and feeding.
- Monitored patient specimen samples and test results to effectively alert supervisor of potentially unhealthy changes.
- Participated in fun activities with patient to boost mood, improve overall memory, and provide light entertainment.
HR Assistant
AmeraSorting
Dearborn, MI
08.2019 - 01.2020
- Responded to inquiries by answering telephone calls, in-person questions and emails.
- Maintained office supplies, distributed mail and processed invoices for payment.
- Filed paperwork, sorted, and maintained office organization.
- Data entry
- Customer support
Skills
- Supporting Daily Living Needs
- Facility Inspections
- Safety Policies
- Emotional Support
- Customer Service Standards
- Patient Care Activities
- Customer Satisfaction
- Scheduling Medical Appointments
- Nursing Assistance
- Professional Relationships
- Patient Rights
- Positive Reinforcement
- Household Chores
- Meal Preparation
- Compassionate Care
- Credit Card Payment Processing
- Staff Training
- Microsoft Windows
- Money Handling Abilities
- Google Docs
- Active Listening
- Research
- Filing
- Grammar
- Taking Orders
- Station Preparation
- Emergency Situations
- Customer Interaction
- Shift Work
- Recordkeeping
- Customer Engagement
- Email and Phone Orders
- Credit Card Transaction Processing
- Order Selection and Preparation
- Phone Inquiries
- Team Bonding
- Social Media Knowledge
- Organizing and Categorizing
- Grammar Understanding
- Office Supply Management
- Problem-Solving
- Time Management
- Problem-solving abilities
- Multitasking
- Reliability
- Adaptability
- Customer Service and Engagement
- Customer service in Spanish
- Customer Service
Languages
Spanish
Native or Bilingual
Timeline
On-Site Supervisor
Minute Men Staffing
02.2024 - Current
Recruiter
Minute Men Staffing
07.2023 - Current
Community Living Services
Community Alliance
08.2022 - Current
CNA
Fred Hill
04.2022 - 07.2022
HR Assistant
AmeraSorting
08.2019 - 01.2020