Stephany Chaney
Weatherford,TX
Summary
Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
18
18
years of professional experience
Work History
Cashier Lead
Petro Travel Store / Valero
05.2020 - Current
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Maintained stock to meet expected customer demand.
- Processed both cash and card purchases and returns.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Handled cash with high accuracy and took care to check bills for fraud.
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
- Set up new sales displays each week with fresh merchandise.
Shift Manager/Key Holder
Taco Bueno
06.2017 - 03.2020
- Completed store opening and closing procedures.
- Counted out cash drawers and balanced totals.
- Trained and mentored new employees.
- Improved customer service by projecting friendly and knowledgeable attitude.
- Received and counted money.
- Managed store's stock inventory and ordered new merchandise to replenish low-stock items.
- Created employee schedules to align coverage with forecasted demands.
- Oversaw team of 5 employees.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Maintained food costs. Made sure that food was being made properly and followed protocol on food safety and measures.
Inbound Stower
Amazon
07.2016 - 01.2017
- Separated damaged items from functional ones before placing on shelves.
- Sorted over multiple products onto shelves according to type, weight, and size.
- Inspected items for any damages and reported discrepancies to supervisor.
- Maintained clean and organized workspaces to uphold safety standards.
Shift Manager/Key Holder
Taco Buneo
07.2014 - 05.2016
- Completed store opening and closing procedures.
- Counted out cash drawers and balanced totals.
- Trained and mentored new employees.
- Improved customer service by projecting friendly and knowledgeable attitude.
- Received and counted money.
- Managed store's stock inventory and ordered new merchandise to replenish low-stock items.
- Created employee schedules to align coverage with forecasted demands.
- Oversaw team of 5 employees.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Maintained food costs. Made sure that food was being made properly and followed protocol on food safety and measures.
Lead Cahier
Petro Fuel Island
12.2010 - 06.2014
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
Dairy Milker/Farm Hand
Got Milk Dairy
09.2009 - 10.2010
- Reported broken or damaged equipment to supervisor for repair or replacement.
- Kept pens, stalls and farm equipment clean and sterilized to support animal wellbeing.
- Observed animals and notified supervisor of signs of illness.
- Examined animals for signs of sickness and overall herd health.
- Rotated animals between grazing areas to provide enough access to food.
- Herded livestock using horses or ranch ATVs.
- Dipped or bathed animals with appropriate applications to control parasites.
- Oversaw feeding, watering and health monitoring of 300 cows, prioritizing health and wellness.
Shift Manager/Key Holder
Taco Bueno
08.2005 - 07.2009
- Completed store opening and closing procedures.
- Counted out cash drawers and balanced totals.
- Trained and mentored new employees.
- Improved customer service by projecting friendly and knowledgeable attitude.
- Received and counted money.
- Managed store's stock inventory and ordered new merchandise to replenish low-stock items.
- Created employee schedules to align coverage with forecasted demands.
- Oversaw team of 5 employees.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Maintained food costs. Made sure that food was being made properly and followed protocol on food safety and measures.
Education
High School Diploma -
James Martin High School
Arlington, TX05.2005
Skills
- Bag Merchandise
- Client Needs Assessment
- Signage Updates
- Front-End Supervision
- Cash Register Operation
- New Hire Training
- Credits and Refunds
- Cash Handling
- Assignment Delegation
- Verbal Communication
- Multi-Tasking Skill
- Customer Relations
- Inventory Management
- Data Entry
- Coupon Redemption
- Customer Service
- Guest Services
- Time Management Strength
- Work Task Prioritization
- Policy Enforcement
- Store Opening and Closing
- Team Leadership
- Heavy Lifting
- Cashier Training
Timeline
Cashier Lead
Petro Travel Store / Valero
05.2020 - Current
Shift Manager/Key Holder
Taco Bueno
06.2017 - 03.2020
Inbound Stower
Amazon
07.2016 - 01.2017
Shift Manager/Key Holder
Taco Buneo
07.2014 - 05.2016
Lead Cahier
Petro Fuel Island
12.2010 - 06.2014
Dairy Milker/Farm Hand
Got Milk Dairy
09.2009 - 10.2010
Shift Manager/Key Holder
Taco Bueno
08.2005 - 07.2009
High School Diploma -
James Martin High School
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