STEPHANY GUZMAN-CARBALLO
Cheverly
Summary
Energetic professional performs assessments, monitors behavior and helps develop treatment plans. Proven ability to collaborate with multidisciplinary teams to meet patient needs. Offers skills in task prioritization and task management. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Behavioral Technician
ABA Autism Learning Partner
08.2023 - Current
- Maintained accurate data collection on client progress, enabling effective analysis and modification of treatment plans as needed.
- Reduced problem behaviors by teaching clients appropriate coping strategies and replacement behaviors.
- Promoted a safe and nurturing environment for clients, ensuring their comfort and well-being throughout therapy sessions.
- Adapted therapy materials based on individual needs, ensuring accessibility for all clients regardless of ability level or learning style.
customer service
Bullfrog Bagels
09.2018 - Current
- Cashiering, stocking/inventory, complaint escalation
- Provided exemplary customer service on each field visit to deliver exemplary customer service.
- Directed cleaning, restocking, and customer service activities.
- Displayed exceptional customer service and communication skills.
- Resolved issues and maintained customer service standards.
- Implemented and developed customer service training processes.
Education
Associate of Science - Sociology
Prince George's Community College - Main Campus
Largo, Maryland2024
Skills
- Powerpoint
- Microsoft
- Communication
- Bilingual ( Spanish , English)
- Time management
- Customer service
- Behavior Modification Techniques
- Motor Skills Development
- Natural Environment Training
- Reinforcement Procedures
- Visual Supports Implementation
- Critical Thinking
Certification
Notary Public, Prince George County, MD, 11/25
CPR Certified
Food manager certification
References
- Diana Bustamante, professional, 4yrs, 240-559-6479
- Walner Rodriguez, personal, 202-812-1742
- Emely Segovia , Professional,202-910-8615
Timeline
Behavioral Technician
ABA Autism Learning Partner
08.2023 - Current
customer service
Bullfrog Bagels
09.2018 - Current
Associate of Science - Sociology
Prince George's Community College - Main Campus
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