Stephany Hartford
Houston
Summary
My work history consist of customer service experience. I believe my experience has provided me with skills to carry on in my selected career field confidently. I am equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
7
7
years of professional experience
Work History
Waitress
Texas Roadhouse
07.2022 - Current
- Gain experience managing time and effectively multi tasking while delivering exceptional service to multiple tables
- Resolve customers conflicts promptly to maintain guest satisfaction
- Manage tasks efficiently in a fast-paced environment, ensuring timely service
- Maintaining a clean, organized workspace, adhering to safety and sanitation standards
- Communicate and collaborate with team members for efficient restaurant operations
Waitress
AJ Entertainment
04.2018 - 07.2022
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Education
Associate of Arts - General Studies
San Jacinto Community College
Pasadena, TX05-2025
High School Diploma -
Nederland High School
Nederland, TX05-2021
Skills
- Great communication skills
- Ability to work in fast paced environments
- Teachable and fast learner
- Proactive
- Strong work ethic
Timeline
Waitress
Texas Roadhouse
07.2022 - Current
Waitress
AJ Entertainment
04.2018 - 07.2022
Associate of Arts - General Studies
San Jacinto Community College
High School Diploma -
Nederland High School
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