Stephany Hernandez
Santa Barbara,CA
Summary
High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Overview
6
6
years of professional experience
Work History
Front Desk Receptionist
Sunny Smiles Dentistry
Santa Barbara, CA
02.2024 - 08.2024
- Greeting and welcoming patients with a friendly smile.
- Checking patients in and out of the office.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Verified insurance coverage, scheduling appointments, or procedures.
Server/Waitress
Juans Flaming Fajitas
Henderson, NV
11.2020 - 01.2024
- Greeted guests upon arrival and provided them with menus.
- Took orders for food and drinks and delivered them to guests.
- Answered questions about menu items, ingredients, and pricing.
- Developed positive relationships with regular customers through friendly conversation.
- Provided accurate change for cash transactions using a cash register system.
- Checked back with customers throughout meal service to ensure satisfaction.
Server
Mizza Artisan
Santa Barbara, CA
05.2018 - 11.2020
- Greeted guests and provided menus.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Prepared drinks according to standard recipes.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Followed health safety guidelines when preparing and serving food products.
- Provided excellent customer service to ensure satisfaction.
Education
San Marcos Senior High School
Santa Barbara, CA06-2011
Skills
- Excellent customer Service
- Bilingual
- Reliable
- Quick learner
- Communication
- Multitasking
Timeline
Front Desk Receptionist
Sunny Smiles Dentistry
02.2024 - 08.2024
Server/Waitress
Juans Flaming Fajitas
11.2020 - 01.2024
Server
Mizza Artisan
05.2018 - 11.2020
San Marcos Senior High School
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