Stephany Lizardo Velarde

Patient Care Assistant (PCA) Clinical Care Operations
Cross-Trained: Direct Observer (1:1 Sitter), Virtual iObserver, Discharge Lounge, Preceptor

• Delivered patient-centered care by assisting with ADLs, mobility, nutrition, and accurate collection/documentation of vital signs and clinical data
• Provided continuous 1:1 observation for high-risk patients (behavioral health, substance use, fall risk), ensuring safety, hazard prevention, and rapid escalation of changes
• Utilized de-escalation techniques and therapeutic communication to manage agitation, confusion, and impulsive behaviors
• Operated Caregility iObserver system to remotely monitor multiple patients, perform real-time interventions, and initiate rapid response for safety risks
• Coordinated discharge lounge operations independently, reviewing charts and collaborating with RNs/providers to resolve barriers to discharge (labs, orders, medical clearance)
• Verified patient readiness for discharge (A&O, BMAT 3–4, safe transport), facilitating efficient patient flow and bed turnover
• Proficient in EMR and communication systems: PowerChart, FirstNet, Capacity, Connect Messenger, Microsoft Teams, Excel, MRDO
• Maintained accurate documentation, supported interdisciplinary communication, and contributed to efficient unit operations in high-acuity environments
• Provide patient-centered care across multiple hospital units including Progressive Care (PCU), ICU, ED, Medical-Surgical, Observation, Orthopedics, and Postpartum, adapting quickly to varying acuity levels and clinical workflows

Patient Care Assistant (PCA) – Progressive Care Unit (Cardiac)

Delivered specialized patient care in a cardiac progressive care setting, supporting RNs in the management of patients with acute and chronic cardiovascular conditions
Assisted with activities of daily living (ADLs), mobility, and cardiac-specific precautions while ensuring patient safety and hemodynamic stability
Collected and documented vital signs, including blood pressure, heart rate, oxygen saturation, and telemetry data, promptly reporting abnormalities such as arrhythmias or changes in cardiac status
Supported continuous cardiac monitoring, including EKG acquisition and telemetry observation, recognizing and escalating rhythm changes to licensed staff
Performed delegated clinical tasks within scope of practice, including specimen collection, blood glucose monitoring, and assistance with cardiac-related procedures
Monitored intake/output, fluid balance, and patient response to cardiac medications and interventions
Provided pre- and post-procedural support for cardiac patients (e.g., catheterizations, stress tests), ensuring patient readiness and recovery monitoring
Maintained accurate electronic medical records and communicated effectively with the interdisciplinary team to support continuity of care
Promoted a safe, organized environment by adhering to infection control standards, managing equipment, and supporting efficient unit operations in a high-acuity setting
If you want to make this even stronger, I can add telemetry-specific language, name common cardiac conditions (CHF, MI, AFib), or align it directly with a job posting you’re applying for.