Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Stephany Palacios

Richardson,TX

Summary

Experienced applicant with a proven track record in organizing, teamwork, and meticulous attention to detail. Excited to leverage extensive experience in a new role, aiming to contribute to team success and create a meaningful impact.

Overview

12
12
years of professional experience

Work History

Problem Solver Associate

Amazon DAL 2
2021.06 - Current
  • Maintain production flow by fixing issues that arises like packages not being shipped properly, items for shipments getting lost, and damages.
  • Keep work flow and pack products keeping 60-70 products per hour .
  • Analyzed and understood situation to develop action plan.
  • Employed various tools and equipment to find solutions to difficult or complex issues.
  • Researched and extracted data to complete tasks.
  • Defined problem to identify, prioritize and select alternatives.

Process Assistant

Amazon
2020.05 - 2021.06
  • Identified and resolved process issues to drive optimal workflow and business growth.
  • Conducted training and change management processes to improve operations.
  • Prioritized initiatives to increase success rates of strategic projects.
  • Monitored and reported on process performance to verify compliance with established standards.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Lead average of 25-50 team to stow

Operator

Woot/Amazon
2017.10 - 2020.10
  • As an Operator, I maintain the machines and operate it in a timely manner
  • I was certified on PIT including Warehouse Forklift, Cherry Order Picker, Swing Reach Forklift and Jack Pallet.
  • Maintained organized work area by cleaning and removing hazards.
  • I gut check the trucks, meet with drivers, fill the truck with cargo and release the truck.
  • I can also pick shirts and work in the shipping area following the guidelines that are provided to me
  • I have been certified on basic print operator, premium print operator, branding, catch quality control, replenishment, inventory, PIT authorized operator and trailer dock/release V3.
  • Provided on-the-job training to newly hired workers and team members.
  • Maintained knowledge of industry policies and procedures to set up and operate equipment safely.

Demo-Specialist

Crossmark
2012.09 - 2017.10
  • As a Demo-Specialist, I provide food to customers
  • I follow instructions, make sure everything I serve follows the guidelines, explain the product and process that I used, and have good customer service.
  • Checked display cases and restocked or faced products.
  • Educated customers on benefits on consuming products and increased profit by convincing them to buy the product.

Education

Associate of Arts -

Southern New Hampshire University
Manchester, NH
09.2026

High School Diploma -

Sierra Vista High School
Las Vegas, NV
06.2008

Skills

  • Pallet Jack Operation
  • Problem Identification
  • Creative solutions
  • Material Handling
  • Brand representation
  • Problem-solving abilities
  • Task Prioritization
  • Quality Control
  • Order Fulfillment
  • Machinery inspection
  • Inventory Tracking
  • Quantitative skills

Languages

Spanish
Professional Working

Timeline

Problem Solver Associate

Amazon DAL 2
2021.06 - Current

Process Assistant

Amazon
2020.05 - 2021.06

Operator

Woot/Amazon
2017.10 - 2020.10

Demo-Specialist

Crossmark
2012.09 - 2017.10

Associate of Arts -

Southern New Hampshire University

High School Diploma -

Sierra Vista High School
Stephany Palacios