Stephany Palacios
Richardson,TX
Summary
Experienced applicant with a proven track record in organizing, teamwork, and meticulous attention to detail. Excited to leverage extensive experience in a new role, aiming to contribute to team success and create a meaningful impact.
Overview
12
12
years of professional experience
Work History
Problem Solver Associate
Amazon DAL 2
06.2021 - Current
- Maintain production flow by fixing issues that arises like packages not being shipped properly, items for shipments getting lost, and damages.
- Keep work flow and pack products keeping 60-70 products per hour .
- Analyzed and understood situation to develop action plan.
- Employed various tools and equipment to find solutions to difficult or complex issues.
- Researched and extracted data to complete tasks.
- Defined problem to identify, prioritize and select alternatives.
Process Assistant
Amazon
05.2020 - 06.2021
- Identified and resolved process issues to drive optimal workflow and business growth.
- Conducted training and change management processes to improve operations.
- Prioritized initiatives to increase success rates of strategic projects.
- Monitored and reported on process performance to verify compliance with established standards.
- Volunteered to help with special projects of varying degrees of complexity.
- Lead average of 25-50 team to stow
Operator
Woot/Amazon
10.2017 - 10.2020
- As an Operator, I maintain the machines and operate it in a timely manner
- I was certified on PIT including Warehouse Forklift, Cherry Order Picker, Swing Reach Forklift and Jack Pallet.
- Maintained organized work area by cleaning and removing hazards.
- I gut check the trucks, meet with drivers, fill the truck with cargo and release the truck.
- I can also pick shirts and work in the shipping area following the guidelines that are provided to me
- I have been certified on basic print operator, premium print operator, branding, catch quality control, replenishment, inventory, PIT authorized operator and trailer dock/release V3.
- Provided on-the-job training to newly hired workers and team members.
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
Demo-Specialist
Crossmark
09.2012 - 10.2017
- As a Demo-Specialist, I provide food to customers
- I follow instructions, make sure everything I serve follows the guidelines, explain the product and process that I used, and have good customer service.
- Checked display cases and restocked or faced products.
- Educated customers on benefits on consuming products and increased profit by convincing them to buy the product.
Education
Associate of Arts -
Southern New Hampshire University
Manchester, NH09.2026
High School Diploma -
Sierra Vista High School
Las Vegas, NV06.2008
Skills
- Pallet Jack Operation
- Problem Identification
- Creative solutions
- Material Handling
- Brand representation
- Problem-solving abilities
- Task Prioritization
- Quality Control
- Order Fulfillment
- Machinery inspection
- Inventory Tracking
- Quantitative skills
Languages
Spanish
Professional Working
Timeline
Problem Solver Associate
Amazon DAL 2
06.2021 - Current
Process Assistant
Amazon
05.2020 - 06.2021
Operator
Woot/Amazon
10.2017 - 10.2020
Demo-Specialist
Crossmark
09.2012 - 10.2017
Associate of Arts -
Southern New Hampshire University
High School Diploma -
Sierra Vista High School
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