Stephany Reyes Raujo
The Bronx,NY
Summary
Skilled bus driver with experience in both transit and intercity routes. Known for maintaining safety standards and efficient route management. Possess strong communication skills and ability to handle diverse passenger needs
Overview
9
9
years of professional experience
Work History
MTA Bus Operator
Metropolitan Transportation Authority
The Bronx, NY
08.2023 - Current
- Operated buses safely along designated routes in urban areas.
- Ensured compliance with traffic regulations and safety protocols at all times.
- Assisted passengers with boarding, disembarking, and navigation inquiries.
- Conducted pre-trip inspections to verify bus condition and functionality.
- Maintained clear communication with dispatch regarding service changes and delays.
- Documented incidents and maintained accurate records of daily operations.
- Reported any mechanical issues or passenger disturbances to supervisors immediately.
- Assisted disabled passengers with boarding and exiting the bus at designated stops.
Uber Driver
Uber And Lyft
The Bronx, NY
08.2021 - 08.2023
- Maintained vehicle cleanliness and performed routine inspections regularly.
- Communicated effectively with riders to ensure a pleasant experience.
- Managed ride requests and optimized pick-up times using the app.
- Adapted to changing traffic conditions to minimize delays for passengers.
- Provided assistance to passengers with special needs during rides.
- Complied with traffic regulations to safely operate vehicles.
Paraprofessional
NYCDOE
, NY
02.2018 - 06.2021
- Supported teachers in classroom management and student engagement strategies.
- Assisted in implementing individualized education plans for diverse learners.
- Collaborated with specialists to develop and adapt instructional materials.
- Facilitated small group activities to enhance learning experiences for students.
- Provided one-on-one support to students with special needs during lessons.
- Supported students throughout academic instruction and assignments.
- Assisted with implementation of student's individualized IEP at discretion and direction of teachers and administrators.
Sales Associate
Banana Republic Factory Store
New York, NY
09.2017 - 04.2018
- Assisted customers in selecting clothing and accessories for various occasions.
- Maintained store presentation by organizing merchandise and ensuring cleanliness.
- Processed transactions efficiently using point-of-sale systems.
- Collaborated with team members to achieve sales goals and improve customer service.
- Provided product knowledge to customers, enhancing their shopping experience.
Education
Pathways To Graduation @ Dewitt Clinton H.S.
Bronx, NYSkills
- Vehicular operation
- Trip planning
- Safety compliance
- Route navigation
- Customer service
- Dispatch communication
- Incident reporting
- Passenger assistance
- Wheelchair assistance
- Defensive driving
- Vehicle inspection
- Safe driving practices
- Weather conditions adaptation
- Traffic laws compliance
- Bus inspections
Timeline
MTA Bus Operator
Metropolitan Transportation Authority
08.2023 - Current
Uber Driver
Uber And Lyft
08.2021 - 08.2023
Paraprofessional
NYCDOE
02.2018 - 06.2021
Sales Associate
Banana Republic Factory Store
09.2017 - 04.2018
Pathways To Graduation @ Dewitt Clinton H.S.