Provided personalized customer service, addressing guest preferences and ensuring a high-quality dining experience
Maintained and sanitized menus, table settings, and dining areas to uphold health and safety standards
Processed take-out orders efficiently, coordinating with kitchen staff to streamline operations
Hostess
Artisan
Southport, CT
07.2020 - 01.2021
Warmly greeted guests, providing seating recommendations based on preferences and party size
Managed high-volume reservations, optimizing seating arrangements to maximize capacity during peak hours
Assisted in executing special events, including corporate gatherings and holiday celebrations
Education
Bachelor of Arts - Psychology
The University of Tampa
Tampa, FL
05.2026
Skills
Technical Skills: Customer Service, Event Coordination, Data Management, Microsoft Excel Languages: Fluent in English & Portuguese Interests: Cross-Cultural Communication, Psychological Research, Human Behavior Analysis, Mental Health Advocacy
Coursework Experience
Psychological Assessment: Applied psychological testing methods, interpreting results to assess cognitive abilities and mental health conditions. Used practice materials from the Wechsler Intelligence Scale for Children (WISC) to assess cognitive abilities.
Biopsychology: Designed an experiment using classical conditioning, testing the Pavlovian response in a behavioral conditioning task.
Emerging Adulthood: Researched identity formation and mental health trends in young adults based on developmental theories. Examined financial independence using Arnett’s theory of development.
Instructor for Graduate Training Program at National Institute of Education, Sri LankaInstructor for Graduate Training Program at National Institute of Education, Sri Lanka