Provided personalized customer service, addressing guest preferences and ensuring a high-quality dining experience
Maintained and sanitized menus, table settings, and dining areas to uphold health and safety standards
Processed take-out orders efficiently, coordinating with kitchen staff to streamline operations
Hostess
Artisan
07.2020 - 01.2021
Warmly greeted guests, providing seating recommendations based on preferences and party size
Managed high-volume reservations, optimizing seating arrangements to maximize capacity during peak hours
Assisted in executing special events, including corporate gatherings and holiday celebrations
Education
Bachelor of Arts - Psychology
The University of Tampa
Tampa, FL
05.2026
Skills
Technical Skills: Customer Service, Event Coordination, Data Management, Microsoft Excel Languages: Fluent in English & Portuguese Interests: Cross-Cultural Communication, Psychological Research, Human Behavior Analysis, Mental Health Advocacy
Coursework Experience
Psychological Assessment: Applied psychological testing methods, interpreting results to assess cognitive abilities and mental health conditions. Used practice materials from the Wechsler Intelligence Scale for Children (WISC) to assess cognitive abilities.
Biopsychology: Designed an experiment using classical conditioning, testing the Pavlovian response in a behavioral conditioning task.
Emerging Adulthood: Researched identity formation and mental health trends in young adults based on developmental theories. Examined financial independence using Arnett’s theory of development.