Stephen Ampelas
Wasilla,Alaska
Summary
Seasoned Infantryman with proven abilities in leadership and creative problem solving ready to bring hard work and leadership gained from six years as a paratrooper with the United States Army to a new role. Holds a technical certification and 3 years of experience in caterpillar equipment and extensive experience in communication and computer use. Consistently recognized by superiors for a positive attitude and ability to work with team members to achieve goals.
Overview
10
10
years of professional experience
Work History
Airborne Infantryman
US Army
Anchorage, AK
11.2017 - Current
- Mobilized vehicles, troops and weaponry to conduct reconnaissance missions.
- Patrolled restricted areas and authorized access for permitted personnel.
- Monitored and authorized access to restricted areas by employees and visitors to guard against theft and incursion.
- Led detailed trainings on weapons systems for subordinates, enhancing overall team safety and cohesion.
- Maintained rifles, machine guns, mortars and hand grenades, verifying weapon locations and supporting magazine operations.
- Conducted ground reconnaissance and reported to leadership for strategic planning.
- Defended country against threats by capturing, destroying and repelling enemy forces during combat.
- Led infantry team of 9 members in combat operations, providing tactical guidance for individuals with varying strengths.
- Trained diligently on gym equipment and exercise courses to achieve combat resilience and advance in both rank and skill level.
- Verified team conformance to safety regulations when working within hazardous areas.
Sales Representative
North Star Dodge Chrysler Jeep Ram FIAT
San Antonio, TX
01.2017 - 07.2017
- Used CRM database to track referral and appointment data.
- Drove substantial sales through suggestive selling and by promoting add-on purchases.
- Adhered to company initiatives and achieved established goals.
- Developed targeted lists and new business opportunities, accelerating sales process to achieve results.
- Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
- Contacted new and existing customers to outline benefits of products.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Created successful strategies to develop and expand customer sales.
- Monitored customer order process and addressed customer issues.
- Developed key customer relationships to increase sales.
- Followed-up with clients after installations to assess quality service and customer satisfaction.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Replenished and arranged items to maintain appearance.
Engine Technician
Holt Caterpillar
San Antonio, TX
01.2013 - 12.2016
- Checked and replaced clamps, brackets, hoses and other system components.
- Utilized vehicle computer electronics systems to interpret failure modes to initiate or assign repairs.
- Used tools and technologies to log, research and complete repairs.
- Raised trucks, buses and heavy parts or equipment with hydraulic jacks or hoists.
- Conducted test drives before and after repair services.
- Attached test instruments to equipment, reading dials and gauges to diagnose malfunctions.
- Performed maintenance inspections, tune-ups, oil changes and other key services.
- Disassembled and overhauled internal combustion engines, pumps and generators.
- Diagnosed systems by troubleshooting malfunctions and tracing problems.
Education
Mechanical Technician Certification, Caterpillar Focused. - Diesel Technology
Texas State Technical College - Waco
Waco, TX01.2012
Skills
- Safety Guidelines
- Team Leadership
- Report Writing
- Training Leadership
- Safety Protocols
- Wilderness Survival
- Maintaining Equipment
- Sound Decision Making
- Maintenance and Repair
- Analytical and Critical Thinking
- Dependable and Responsible
- Problem-Solving
- Troubleshooting
- Strong leader
- Engine rebuilds
- Preventive Maintenance
- Auto diagnostics
- Performing repairs
- Auto and engine repair
- Overhauling engines
- Diagnostic skills
- Inspection procedures
- Drivability testing
Timeline
Airborne Infantryman
US Army
11.2017 - Current
Sales Representative
North Star Dodge Chrysler Jeep Ram FIAT
01.2017 - 07.2017
Engine Technician
Holt Caterpillar
01.2013 - 12.2016
Mechanical Technician Certification, Caterpillar Focused. - Diesel Technology
Texas State Technical College - Waco
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